Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
9 restaurants, lunch, dinner served; Asian cuisine
Living area
View from room
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym
The price is S$532
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774

What's nearby

  • Riviera Maya Golf Club - 7 min drive - 6.3 km
  • Akumal Beach - 8 min drive - 6.8 km
  • Xcacel-Xcacelito Sanctuary - 8 min drive - 8.3 km
  • Xel-Há Park - 11 min drive - 8.7 km
  • Xcacel Beach - 12 min drive - 7.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury all-inclusive property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Treat yourself to a body treatment, a body scrub or a body wrap at the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare and Asian cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on-site and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/games room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free valet parking
  • A porter/bellboy, massage treatment rooms and wedding services
  • Beach umbrellas, ATM/banking services and concierge services
  • Guest reviews say great things the family-friendly amenities, helpful staff and location
Room features
All 735 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with children's dressing gowns and hairdryers
  • 65-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 21 Dec,2024 start from S$532.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 759 out of 1431 reviews" "
Rating 8 - Good. 301 out of 1431 reviews" "
Rating 6 - Okay. 193 out of 1431 reviews" "
Rating 4 - Poor. 98 out of 1431 reviews" "
Rating 2 - Terrible. 80 out of 1431 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Stayed 4 nights in Oct 2024

10/10 Excellent

Angelette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the room and the ocean view. I liked that they had activities almost everyday. I wish the food was a little more authentic but overall had a good experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very good service and good. The room smells mouldy and all the doors are mouldy. Good live entertainment shows every night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Rosa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RAFAEL ELISEO

Stayed 3 nights in Oct 2024

10/10 Excellent

Milagro

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service!
Stayed 2 nights in Nov 2024

6/10 Okay

Marc

Stayed 1 night in Jul 2024

10/10 Excellent

oscar

Travelled with partner
We love the cleaning of the hotel, the employees and out-of-the-way to ensure that we had a wonderful time during Stay
Stayed 8 nights in Nov 2024

10/10 Excellent

Mahsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super clean, and the staff is friendly. The food is acceptable. The only downside is that we were not informed that the kids’ water park was closed for maintenance, especially since the main swimming pool in front of the lobby was also under construction.
Stayed 4 nights in Jul 2024

10/10 Excellent

Frederick, Tulalip

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did not like was check in and check out took forever. Seems like new staff didn’t know what to do. Food was amazing!!’
Stayed 7 nights in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Albana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms and enjoyable environment!
Stayed 5 nights in Nov 2024

6/10 Okay

Dalonda

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Yi Xiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok but buffet closes at 430pm while reservations are never available
Stayed 5 nights in Nov 2024

8/10 Good

Donna

Stayed 3 nights in Oct 2024

6/10 Okay

Landon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This Hilton property had many highs and some lows that were hard to overlook. Some negative aspects of the resort: Transportation between the main building and the casas is unreliable and sporadic. At times, you could be waiting up to 10-12 minutes for a shuttle, and none would come. The walk from the far casas to the main building is over a kilometre, so walking was sometimes a pain if you were trying to get to a dinner reservation on time. The service staff in the buffet restaurants are not the best. Some were great, but some lacked. Alcohol drinks were below average quality. The classic margarita tasted odd no matter where it was ordered from In the resort. We believe that the quantity of alcohol within the cocktails was not the proper ratios The gym was average and maybe a bit small for the resort's size. More free weights, a squat rack, or a bench would be a great addition. Some highlights: The Steakhouse. The food was great, and the service staff were enjoyable and knowledgeable. The wifi was excellent throughout the entire resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this trip. Definitely coming back with my whole family.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mithuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for staying.
Stayed 5 nights in Nov 2024

10/10 Excellent

Oluwatoyin

Stayed 3 nights in Oct 2024

10/10 Excellent

Shaquan

Stayed 4 nights in Oct 2024

10/10 Excellent

gabriela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great food and amazing staff! I’ll be back
Stayed 1 night in Nov 2024

6/10 Okay

MOHAMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was not great .very poor quality dinner returants
Stayed 6 nights in Oct 2024

10/10 Excellent

Susmita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet resort with decent a la carte options but buffet is not always available (depends on occupancy) makes it difficult with children because they do not have have kids menu at most a la carte restaurants Beautiful facility and clean The kids club is also great but programs are sometimes cancelled due to lack of children attending the club.
Stayed 3 nights in Oct 2024