See all properties

Alaya Tulum

3.5 star property
Sea view hotel with beach bar, near Tulum Beach

Choose dates to view prices

Photo gallery for Alaya Tulum

Premium bedding, in-room safe, blackout curtains, rollaway beds
Living area
On the beach, white sand, sun-loungers, beach towels
Premium bedding, in-room safe, blackout curtains, rollaway beds
Premium bedding, in-room safe, blackout curtains, rollaway beds
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
The current price is S$453
includes taxes & fees
6 Apr - 7 Apr

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Premium bedding, in-room safe, blackout curtains, rollaway beds

Suite, 1 King Bed, Beach View, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, rollaway beds

Deluxe Suite, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

View from room

Suite, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, blackout curtains, rollaway beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Dining room

Apartment, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

View from room

Villa, Garden View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Premium bedding, in-room safe, blackout curtains, rollaway beds

Family Villa, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 625 reviews
The price is S$702
includes taxes & fees
31 Mar - 1 Apr
Nomade Tulum
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 11 min walk - 0.9 km
  • Tulum Mayan Ruins - 16 min drive - 11.1 km
  • Las Palmas Public Beach - 18 min drive - 6.5 km
  • Playa Paraiso - 21 min drive - 7.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Hartwood - ‬7 min walk
  • ‪La Taqueria - ‬10 min walk
  • ‪Arca - ‬6 min walk
  • ‪K’arma - ‬8 min walk

About this property

Alaya Tulum

Eco-certified hotel near Tulum Beach
Free breakfast (local cuisine), a beach bar and a terrace are just a few of the amenities provided at Alaya Tulum. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a massage, a manicure/pedicure or a facial. The on-site restaurant offers breakfast and lunch. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby health club
  • Tour/ticket information, wedding services and concierge services
  • A water dispenser, a front desk safe and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Alaya Tulum boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 380 per vehicle (return, maximum occupancy 6)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Is Alaya Tulum pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 25 per pet, per stay.

How much does it cost to stay at Alaya Tulum?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Alaya Tulum on 6 Apr,2025 start from S$453.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alaya Tulum?

There is free parking nearby.

What time is check-in at Alaya Tulum?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Alaya Tulum?

Checkout is at noon.

Does Alaya Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 380 per vehicle applies.

Where is Alaya Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK and Jaguar Park are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 323 out of 396 reviews
Rating 8 - Good. 48 out of 396 reviews
Rating 6 - Okay. 13 out of 396 reviews
Rating 4 - Poor. 4 out of 396 reviews
Rating 2 - Terrible. 8 out of 396 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hermine

We enjoyed our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Merve

Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan

HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST. THE BEST PLACE IVE DESTINED TOO THANK YOU ALAYA FOR GREAT HOSPITALITY.
Stayed 4 nights in Jan 2025

10/10 Excellent

NANCY

Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlie

We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rebecca

The property was beautiful and the staff was excellent.
Stayed 7 nights in Oct 2024

8/10 Good

Phoebe

A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
Stayed 3 nights in Jan 2025

10/10 Excellent

nalini

Wonderful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Timur

Service, location, style
Stayed 4 nights in Nov 2024

10/10 Excellent

Yogesh

Great stay
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
Stayed 2 nights in Nov 2024

10/10 Excellent

Myriam

Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

This property was amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Lovely place, would stay again in future
Stayed 3 nights in May 2024

10/10 Excellent

Luis

We had a wonderful stay overall. The property is well maintained and the service is excellent. I do not recommend going to their sister hotel for the Beach Club access. There’s not much of a beach club there. We preferred the beach setting on the property.
Stayed 6 nights in Nov 2024

10/10 Excellent

Christopher

It was relaxing and nice ocean view
Stayed 4 nights in Aug 2024

10/10 Excellent

Magda

Was beautiful
Stayed 3 nights in Sep 2024

8/10 Good

Jamal

The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Radhika

amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Isabella

If you’re looking for a quiet retreat this is not the place . We were in the garden room right next to the kitchen. I heard the kitchen utensils and pots and pans, banging until late into the evening when the kitchen closed and then early in the morning and late at night I could hear children, crying, and scream screaming around us. More of a family retreat. There was only one restaurant on site however, if you wanted to go and choose other restaurants, you could walk along the streets and find other restaurants. It was just a little inconvenient.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mervyn

The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

EMERSON

The staff and hotel was great . This is our second trip in the past two month. Planning on returning for New Year’s.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lacey

Our stay at Alaya Hotel Tulum was absolutely magical! From the breathtaking beachfront views to the serene atmosphere, every moment felt like a slice of paradise. The rooms were beautifully designed, blending luxury with nature in a way that made us feel completely at peace. A huge thank you to Brenda and Stefano, who went above and beyond to ensure our stay was perfect. Brenda was so attentive and made sure we had everything we needed, while Stefano’s local tips and friendly demeanor made exploring Tulum even more enjoyable. They truly made us feel at home. We’re already dreaming of our next visit and wouldn’t hesitate to recommend Alaya Hotel to anyone looking for a relaxing and rejuvenating escape in Tulum. Thank you for an unforgettable experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ibrahim

Amazing hotel , good location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Audel

Beautiful location and the property had many details I loved. The only issue was room #11 where I stayed had poor WiFi connection.
Stayed 3 nights in Aug 2024