6/10 Okay
ANNA
Travelled with family, Travelled with partner
30 Dec,2024
Liked: Staff & service
The staff were welcoming and helpful. I couldn't beat the price for a room with a kitchen and the convenient location to Tucson activities. However, the property is in need of updating and a thorough cleaning.The jets in the hot tub were not working which was disappointing. We turned the timer knob to turn them on, but not much happened. The pool was clean - but had some broken tiles. The pictures online look nice, but in-person things are cheaply painted and unkempt. There was some litter on the sidewalks up to our room. It was there for about 2 days before someone picked it up (I wasn't going to touch it as it was a rubber glove). The dishes in our room had dried on food. We scrubbed everything by hand before using them. Also, the room only came with one spoon and one fork. I did get more from the front desk. There was no blow dryer in the room and I had to get this from the front desk. Upon inspecting the dishwasher, it was clear that it was not working properly. We saw the occasional bug in the dishwasher and in the sink/kitchen area. On our last day, I did a Google image search of the bug and it came up as a Roach nymph. I left a note for the cleaning staff that they may have a potential Roach problem. Overall, it was an okay stay, but I wouldn't recommend it to anyone or stay there again. It certainly does not qualify as a 3-star hotel.
ANNA
Stayed 5 nights in Dec 2024