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International Resort Hotel Yurakujo

3.5 star property
Family-friendly hotel with free airport shuttle and free local area shuttle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for International Resort Hotel Yurakujo

Hot springs
Hot springs
Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Hot springs
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Room service
  • Gym
  • Parking included
The price is S$84
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for +Tokyo Station - Hotel Highway Bus Fee Refundable Standard Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Tokyo Station - Hotel Highway Bus Fee Refundable Standard Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room[Eco Plan-No Cleaning]

In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Twin Room[Eco Plan-No Cleaning]

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

+Tokyo Station - Hotel Highway Bus Fee Refundable Economy Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for +Economy Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Economy Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for +[Discount plan] Lower floor-Room only-Yurakujo closed on Monday

In-room safe, blackout curtains, iron/ironing board, free WiFi

+[Discount plan] Lower floor-Room only-Yurakujo closed on Monday

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for +Run of House(Room Selected at Check In)

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Run of House(Room Selected at Check In)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Discount plan] Lower floor-Room only-Yurakujo closed on Monday

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Discount plan] Lower floor-Room only-Yurakujo closed on Monday

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Twin Room, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, slippers

Basic Twin Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Large Single Beds

View all photos for +Business Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Business Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for +Basic Twin Room, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, slippers

+Basic Twin Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Large Single Beds

View all photos for +Economy Twin Room[Eco Plan-No Cleaning]

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Economy Twin Room[Eco Plan-No Cleaning]

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for +XNET-Standard room

In-room safe, blackout curtains, iron/ironing board, free WiFi

+XNET-Standard room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tokyo Station - Hotel Highway Bus Fee Refundable Standard Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Tokyo Station - Hotel Highway Bus Fee Refundable Standard Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of House(Room Selected at Check In)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of House(Room Selected at Check In)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Tokyo Station - Hotel Highway Bus Fee Refundable Economy Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Tokyo Station - Hotel Highway Bus Fee Refundable Economy Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 2 Large Single Beds

View all photos for +Deluxe Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

+Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Classic Room Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Business Classic Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Classic Room Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Classic Room Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Business Class King Room-Smoking-Eco Plan (No Cleaning)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Class King Room-Smoking-Eco Plan (No Cleaning)

  • Sleeps 2
  • 1 King Bed

View all photos for Xnet-Standard Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Xnet-Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Standard Twin Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Standard Twin Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Standard Twin Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Standard Twin Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Business Class King Room-Non-Smoking-Eco Plan (No Cleaning)

Combined shower/bathtub, free toiletries, hair dryer, slippers

Business Class King Room-Non-Smoking-Eco Plan (No Cleaning)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Garden View-Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room with Garden View-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Standard Double Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Standard Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with Garden View-Non-Smoking-Eco Plan (No Cleaning)

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Twin Room with Garden View-Non-Smoking-Eco Plan (No Cleaning)

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Standard Double Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Standard Double Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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The price is S$65
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About the area

Map
650-35 Nanae, Tomisato, Chiba-ken, 286-0221

What's nearby

  • Narita Wholesale Market - 6 min drive - 5.4 km
  • Sakura-no-Yama Hill - 7 min drive - 6.6 km
  • Taiheiyo Club Narita Course - 9 min drive - 4.9 km
  • Naritasan Shinshoji Temple - 9 min drive - 7.2 km
  • Narita Omotesando - 10 min drive - 7.1 km

Getting around

  • Narita Kozunomori Station - 6 min drive
  • Tokyo (NRT-Narita Intl.) - 17 min drive

Restaurants

  • ‪元祖からあげ本舗だるま 富里七栄店 - ‬18 min walk
  • ‪八福食堂富里店 - ‬12 min walk
  • ‪ラーメンショップ ネモト - ‬6 min walk
  • ‪スープパスタ専門店 セモリナ 東京オリーブ - ‬19 min walk
  • ‪ステーキ黒べこ。 - ‬3 min drive

About this property

International Resort Hotel Yurakujo

Family-friendly hotel near Naritasan Shinshoji Temple
Consider a stay at International Resort Hotel Yurakujo and take advantage of a free return airport shuttle, a terrace and a coffee shop/cafe. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the sauna. The on-site American cuisine coffee shop, California Restaurant, offers breakfast, lunch, dinner and light fare. Yoga classes are offered at the gym; other things to do include volleyball and basketball. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • 2 outdoor tennis courts, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 490 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 13-inch flat-screen TVs with DVD players
  • Fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,900 for adults and JPY 1,700 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • California Restaurant
  • Super Stars Sports Bar
  • Vista Lounge

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (3,584 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch flat-screen TV
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on November 6, 2024, from 12:30-3:30 AM. All facilities that use power, including lifts, will not be available during this time.
The airport shuttle leaves to the hotel from Narita Airport Terminal 1 (Stop No. 16) and Terminal 2 (Stop No. 33) in regular intervals from 7:40 AM-10:05 PM. The shuttle (surcharge) from Tokyo Station leaves to the hotel in hourly intervals from 7:20 AM-10:20 PM.

Renovations and closures

The following facilities are closed on Monday:
  • Hot springs
  • Public bath

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2900 for adults and from JPY 1700 for children
  • Rollaway bed fee: JPY 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 10:00 AM to 9:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Narita Radisson Hotel
Radisson Narita
Radisson Narita
Yurakujo Tomisato
International Resort Hotel Yurakujo Hotel
International Resort Hotel Yurakujo Tomisato
International Resort Hotel Yurakujo Hotel Tomisato

Frequently asked questions

Does International Resort Hotel Yurakujo have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at International Resort Hotel Yurakujo?

As of 27 Nov,2024, prices found for a 1-night stay for 2 adults at International Resort Hotel Yurakujo on 1 Dec,2024 start from S$83.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is International Resort Hotel Yurakujo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at International Resort Hotel Yurakujo?

Self-parking is free at this property.

What time is check-in at International Resort Hotel Yurakujo?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at International Resort Hotel Yurakujo?

Checkout is at 11 AM.

Does International Resort Hotel Yurakujo provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 10:00 PM at scheduled times.

Where is International Resort Hotel Yurakujo located?

This family-friendly Tomisato hotel is located near the airport, within 3 mi (5 km) of Sanrizuka Goryo Ranch Memorial Hall, Narita Wholesale Market and Taiheiyo Club Narita Course. Sakura-no-Yama Hill is 2.9 mi (4.6 km) away.

International Resort Hotel Yurakujo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1069 reviews" "
Rating 8 - Good. 402 out of 1069 reviews" "
Rating 6 - Okay. 113 out of 1069 reviews" "
Rating 4 - Poor. 39 out of 1069 reviews" "
Rating 2 - Terrible. 18 out of 1069 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would 9/10 times recommend this hotel.
Stayed 8 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness
Great
Stayed 1 night in Nov 2024

8/10 Good

Binh

Travelled with partner
Liked: Cleanliness, amenities
Have shuttle bus
Stayed 1 night in Nov 2024

4/10 Poor

HAI

Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mayra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a great experience. I think that the hotel rooms needs some works. It looks outdated.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Stayed 1 night in Oct 2024

10/10 Excellent

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old, but very well maintained. Rooms are large and comfortable. Bathroom is large, a bit old, but clean. Nice lobby and they have a restaurant, cafeteria and even a 7-11 in the lobby. The spa and Japanese hot springs that you see in the photos, are actually a 100 meters, next door, it is not in the hotel premises. However, it is a 2-3 minutes walk and it is very nice, and free for hotel guests. It is a huge complex, with restaurants, bar, gaming area, nice huge bath and more.
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, except there's nothing within walking distance of the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Ting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, shuttle bus service is very convenient. California restaurant inside the hotel was ok, but I think it’s overpriced buffet, especially the breakfast. I didn’t find anything entertainment within walk distance, had to take hotel shuttle bus to a mall…
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Property was overall descent price but the building is a bit outdated & could use newer equipment like bed sheets and towels. It’s stationed in a rural area which is peaceful, you will have to take the bus & trains to get to the City or better restaurants but not bad for me first trip to Japan.
Stayed 7 nights in Sep 2024

2/10 Terrible

Wee Wei

Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Ravita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. However i would like to bring in Resort attention that we have little bit hard time to find a pick up location when the bus drops you to the city. I guess on the informal pamplet you share with guest, please share the location of pick up location which is Yasaeu South entrance bcz it took us 1 hours to locate that.. And drivers don't know english so hard to communicate. Rest everything is good.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Amenities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

bich

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This is an old property, which fine. The problems we had was the hotel was very unclean from the lobby to the rooms. Bidet toilets are great , it has a flaw. The toilet has fece stuck to the bidet. The room was musty and not clean. The beds were very comfortable. Staff provided excellent service at the front desk. We had to check six different rooms before we landed on one. If only the property was kept clean then it would have overcome the old property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chun Tung Chester

Stayed 4 nights in Aug 2024

10/10 Excellent

Chi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very large for a Japanese hotel. It was a little outdated and was quite a distance from restaurants, etc. They did provide a shuttle bus to town, however.
Stayed 10 nights in Aug 2024

6/10 Okay

Sang

Travelled with partner
Liked: Staff & service, amenities
Transportation which's shuttle service really awful A lot of people going and leaving this resort but every 2or 3 hours in and out If your flights afternoon you much leave and ride 6am shuttle if your flight 1pm you must leave and ride shuttle 8:30am…
Stayed 1 night in Aug 2024

6/10 Okay

Jeannette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jedah ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time
Stayed 1 night in Aug 2024

10/10 Excellent

Johari

Travelled with family
Excellent family vacation
Wonderful trip with family even though it’s few days but it’s worth it with my family
Stayed 2 nights in Aug 2024