Rancho Viejo

3.0 star property
Hotel with a golf course, in the vicinity of Monarch Butterfly Sanctuary

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December 2024
January 2025

Photo gallery for Rancho Viejo

Terrace/patio
Bicycling
Property grounds
Room
Golf

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Parking included
  • Free WiFi

Room options

Family Room

Highlights

Balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Private bathroom
Pet friendly
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Carretera Toluca - Temascaltepec Km 45, Temascaltepec de Gonzalez, MEX, 51350

What's nearby

  • Monarch Butterfly Sanctuary - 22 min drive - 13.2 km
  • Nevado de Toluca National Park - 27 min drive - 22.1 km
  • Rancho Avandaro Country Club - 39 min drive - 27.7 km
  • Rosmarino Forest Garden - 52 min drive - 33.4 km
  • Velo de Novia Waterfalls - 54 min drive - 39.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 148 min drive

Restaurants

  • ‪El Capulin - ‬26 min drive
  • ‪Café Barmor - ‬21 min drive

About this property

Rancho Viejo

Hotel in the mountains
Located close to Monarch Butterfly Sanctuary, Rancho Viejo provides a golf course, a terrace and a coffee shop/cafe. Tee up with amenities, such as golf lessons and a restaurant with golf course views, at this hotel. Treat yourself to spa services, such as a manicure/pedicure, a massage or Ayurvedic treatments. The on-site international cuisine restaurant, Rancho Viejo, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Bike hire, tennis courts and a 24-hour front desk
  • A banquet hall, a TV in reception and 1 meeting room
More amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios and heating

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rancho Viejo

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 4 August 2024 to 30 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rancho Viejo El Aguaje
Rancho Viejo Hotel El Aguaje
Rancho Viejo Hotel Temascaltepec de Gonzalez
Rancho Viejo Temascaltepec de Gonzalez
o Viejo Temascaltepec Gonzale
Rancho Viejo Hotel
Rancho Viejo Temascaltepec de Gonzalez
Rancho Viejo Hotel Temascaltepec de Gonzalez

Frequently asked questions

Is Rancho Viejo pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of MXN 300 per pet, per night.

How much is parking at Rancho Viejo?

Self-parking is free at this property.

What time is check-in at Rancho Viejo?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Rancho Viejo?

Checkout is at 1 PM.

Where is Rancho Viejo located?

Situated in Temascaltepec de Gonzalez, this golf hotel is 8.2 mi (13.2 km) from Monarch Butterfly Sanctuary, and within 16 mi (25 km) of Nevado de Toluca National Park and Templo del Señor del Perdón. Plaza Temascaltepec and Rancho Avandaro Country Club are also within 20 mi (32 km).

Rancho Viejo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 66 reviews" "
Rating 8 - Good. 20 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A grate place with grate spaces. Nature all around with excellent facilities for a 9 hole green.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing, middle of nature, nice golf course. Dinner was a little disappointing. Will come back

8/10 Good

jorge

Liked: Cleanliness, staff & service

2/10 Terrible

Rafael del Castillo

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities
En todas sus redes dice que es Pet Friendly y en ningún lado puedes estar con tu perro mas que un jardín chico y en la calle. El Staff fue muy grosero con nosotros por que teníamos carriolas y de todos lados nos movían ya que no podíamos estar en ningún lugar

10/10 Excellent

MARIA DE LOURDES VALDIVIA, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad, el espacio amplio, la comida fresca preparada al momento. La cabaña es muy cómoda, el agua caliente abundante y a cualquier hora. El personal es muy atento y se disfruta pasear en la propiedad. Para personas mayores de edad es un excelente descanso.
Stayed 5 nights in Apr 2023

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Carlos

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El lugar es extraordinario, tristemente los empleados con muy mala actitud de servicio. No te ayuda ni empatizan. Ojalá los propietarios pongan más empeño en capacitación en atención al cliente.
Stayed 1 night in May 2022

10/10 Excellent

LUIS GUILLERMO

Stayed 1 night in Apr 2022

10/10 Excellent

JUAN QUINONES

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar y el servicio de velada maravillosos
Stayed 1 night in Dec 2021

2/10 Terrible

Yazmin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No cuenta con señal de teléfono ni wifi
Anuncian que tienen servicio de Wifi y no tienen absolutamente nada y tampoco hay señal ni para internet ni celular
Stayed 2 nights in Nov 2021

10/10 Excellent

Azul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar precioso, súper bien mantenido, la comida muy rica y el servicio excelente. Los espacios verdes son gigantes y perfectos para que puedan pasear los perritos Un excelente lugar
Stayed 1 night in Nov 2021

6/10 Okay

Enrique

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
EL LUGAR ES INCREIBLE, LA ATENCIÓN DE TODO EL PERSONAL ES EXCELENTE A EXCEPCIÓN DEL "SR. LEO" SU ACTITUD ES TERRIBLE, FUE LO UNICO MALO QUE TUVIMOS EN NUESTRO HOSPEDAJE, SIEMPRE BUSCANDO EL NO DE RESPUESTA A TODO.
Stayed 1 night in Jun 2021

10/10 Excellent

Jose Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada Fin de Semana
El lugar esta increíble, las fotos no le hacen justicia a lo bello que esta el lugar. Las cabañas se encuentran a un costado del campo de golf, por lo que la vista a cualquier lado es impresionante. El lugar no es pretencioso, por lo que la atención es muy buena y amable. Hay que tener en cuenta que no hay señal de teléfono y solo hay wi-fi en el restaurante. Por la ubicación del Rancho, y dependiendo del clima, a veces hay apagones y tarda en regresar la luz, por lo que hay que aprovechar la desconexión y disfrutar de la tranquilidad. Las cabañas se encuentran en buen estado, con camas cómodas y calefacción en todos los cuartos. De verdad que es un lugar muy recomendable para pasar unos días lejos de la ciudad, despreocupado y desconectado del estrés diario.
Stayed 2 nights in Mar 2021

6/10 Okay

Ricardo

Travelled with family
Stayed 3 nights in Dec 2020

8/10 Good

KRISTHIAN ALEJANDRO

Travelled with family
Buen Hotel en general
En general un lugar regular sin pretenciones pero bien ubicada calidad media y agrable, si regresaría.
Stayed 1 night in Nov 2020

8/10 Good

Jérome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nous y retournerons
la region est magnifique , l'hotel a vraiment sa place au milieu des montagne
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar excelente para relajarse. No hay televisión en las cabañas y no hay señal de teléfono. Solo hay wifi en el restaurante.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se come muy bien y nada caro. Lo único que falta es la atención vía telefónica, no es fácil comunicarse.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien Exelente lugar El clima de lo más hermoso
Stayed 1 night in Nov 2019

6/10 Okay

ÓscarB, Queretaro

Disliked: Cleanliness
Muy lamentable la mala recepción que recibimos, llegamos al rededor de las 7 de la noche y estaba todo en completa obscuridad, como abandonado, sin nadie que diera una orientación... no tenían claro ni siquiera que ya estaba pagado mi hospedaje y querían volver a cobrar... Son duda un lugar muy hermoso pero abandonado...
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Está lindo el lugar, falta mantenimiento en la alberca y en camino para llegar al hotel
Stayed 2 nights in Sep 2019

8/10 Good

Lourdes Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo la llegada al hotel es en un camino muy sinuoso, inquieta un poco el dejar los autos a la entrada del hotel y no ver qué alguien este al pendiente. Fuera de eso un lugar espectacular para entrar en contacto con la naturaleza y desconectarse de todo.
Stayed 1 night in Feb 2019

2/10 Terrible

ANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NO RECOMIENDO ESTE LUGAR!
Las cabañas heladas, prácticamente sin calefacción, no hay internet, no hay señal de teléfono y sin televisión. La primer noche se fue la luz en nuestra cabaña y simplemente no había nadie que nos lo resolviera, estuvimos así hasta las 9 am, resultó ser un fusible de nuestra habitación! Un empleado es el mismo que te atiende cuando llegas y en el restaurant, pero siempre de mala gana. En la madrugada teníamos frío, queríamos cobijas y no hay ni teléfono para llamar a recepción, de hecho después de las 11 de la noche no hay nadie responsable del lugar!
Stayed 3 nights in Dec 2018