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VH Broadway Tirana Hotel

3.0 star property
Family-friendly hotel connected to the convention centre in Tirana with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VH Broadway Tirana Hotel

Front of property
In-room dining
Indoor pool, outdoor pool, pool loungers
Premium bedding, down duvets, memory-foam beds, minibar
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Gym
    Gym
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, memory-foam beds, minibar

Standard Double or Twin Room, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, memory-foam beds, minibar

Superior Double or Twin Room, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, 2 Bedrooms, Balcony, City View

Premium bedding, down duvets, memory-foam beds, minibar

Family Quadruple Room, 2 Bedrooms, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
  • 35 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

View all photos for Basic Double Room Single Use, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, memory-foam beds, minibar

Basic Double Room Single Use, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, memory-foam beds, minibar

Superior Triple Room, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
  • 30 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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About the area

Map
Rr.Emin Dyraku Nr.8, Tirana

What's nearby

  • Air Albania Stadium - 16 min walk - 1.4 km
  • Ministry of Defense - 17 min walk - 1.5 km
  • Municipality of Tirana - 19 min walk - 1.6 km
  • Toptani Shopping Center - 19 min walk - 1.6 km
  • Skanderbeg Square - 19 min walk - 1.6 km

Getting around

  • Tirana (TIA-Nene Tereza Intl.) - 29 min drive

Restaurants

  • ‪Era Restaurant & Pizzeria - ‬6 min walk
  • ‪VENA - ‬3 min walk
  • ‪Mystic2 Bar Restaurant - ‬5 min walk
  • ‪HANA Corner Cafe - ‬2 min walk
  • ‪Opa - Greek Street Food - ‬6 min walk

About this property

VH Broadway Tirana Hotel

Family-friendly hotel near Skanderbeg Square
Take advantage of a free daily manager's reception, a coffee shop/cafe and a garden at VH Broadway Tirana Hotel . Active travellers can enjoy amenities, such as archery and cycling, at this hotel. Treat yourself to a body wrap, a body treatment or a facial at the on-site spa. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), access to a nearby indoor pool and access to a nearby health club
  • Supervised childcare (surcharge), bike tour information and tour/ticket information
  • Guest reviews speak well of the overall condition
Room features
All guest rooms are individually furnished, and include comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as fireplaces and premium bedding.
Other conveniences in all rooms include:
  • Highchairs, children's slippers and children's dinnerware
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • 20 bathrooms with heated floors and Jetted bath
  • 42-inch TVs with Netflix, streaming services and premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

All-inclusive room rates at VH Broadway Tirana Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Bulgarian, Croatian, Czech, English, French, Greek, Italian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • All-in-one washer/dryer
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Cot (surcharge)
  • Dining table
  • DVD player
  • Highchair
  • In-room babysitting
  • In-room kitchen
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Day bed
  • Down comforter
  • Free extra futon
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 20 private bathrooms
  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • CD player
  • DVD player
  • DVR
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films
  • Smart speaker
  • Streaming services
  • Video game console

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Air conditioning
  • All-in-one washer/dryer
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free limited smartphone calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 5:00 AM

Check-out

Check-out before 8:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day.
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.39 per person, per night
  • Management fee: EUR 1.5 per person, per night
  • Service fee: EUR 10 per person, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 25 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 25.00 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 5:00 AM
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number L91325017M

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Broadway Hotel Tirana
Broadway Tirana
Broadway Hotel
Vh Broadway Tirana Hotel Hotel
VH Broadway Tirana Hotel Hotel
VH Broadway Tirana Hotel Tirana
VH Broadway Tirana Hotel Hotel Tirana

Frequently asked questions

Does VH Broadway Tirana Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is VH Broadway Tirana Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at VH Broadway Tirana Hotel ?

Self-parking is available for EUR 10 per day.

What time is check-in at VH Broadway Tirana Hotel ?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from midnight to 5:00 AM for a fee.

What time is check-out at VH Broadway Tirana Hotel ?

Checkout is at 8:00 AM.

Does VH Broadway Tirana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25.00 per vehicle applies.

Are there all-inclusive benefits at VH Broadway Tirana Hotel ?

Some rate plans available at this property are all-inclusive.

Where is VH Broadway Tirana Hotel located?

This family-friendly Tirana hotel is located near the airport, within 1 mi (2 km) of Selman Stermasi Stadium, Ministry of Defense and Skanderbeg Square. Artificial Lake Park Playground and Former Residence of Enver Hoxha are also within 15 minutes.

VH Broadway Tirana Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 268 reviews" "
Rating 8 - Good. 52 out of 268 reviews" "
Rating 6 - Okay. 34 out of 268 reviews" "
Rating 4 - Poor. 22 out of 268 reviews" "
Rating 2 - Terrible. 88 out of 268 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tasneem

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The photos show amenities like a pool and spa that don’t exist at the actual location—I was shocked to find they were for a different hotel they own. When I arrived, I was told my reservation was worthless due to overbooking and was sent to a distant hotel far from the city center. The alternative hotel was mediocre and inconvenient. The room I was given there was atrocious. The air conditioning was broken, making the room unbearably hot, and it overlooked a prison yard. To top it off, the staff were rude and even refused to provide an iron for safety reasons. This is the worst hotel experience I've ever had, and I’ve traveled extensively. Avoid this place if you value your sanity and comfort. This is deceptive marketing and terrible service. And when I called Expedia the night I arrived, they weren't of much help. This will probably be the last time I use this site to book a hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

URIM, Debar

Disliked: Cleanliness, staff & service, property conditions & facilities
When I booked which Expedia doesn’t say for extra fee charges. The hotel asked me to pay 25€ fees for person don’t recommend this hotel 👎👎
Stayed 1 night in Jul 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is a very hard to locate environment, the lighting is poor and it is quite isolate, the room curtains does no cover the length of the windows so you have to keep the lights off so no one can seen inside the room from outside. The management of the hotel and the other hotels under the group are set up to rip you off, every one of amenities advertised from pool to spa etc are not available, if you don’t have your booking receipt you will be charged afresh at the reception or will be turned back, the room has a little fridge with a couple of drinks I will advice do not touch it, the price is ten times the actual amount, take pictures of everything in the room on arrival to save yourself from ridiculous charges at checkout. In my case I was told I took alcohol but luckily I and my partner don’t drink and I had a picture I took at check-in that was my evidence at checkout it was the most ridiculous place I have ever stayed on a holiday. There is this one staff Elio he was very kind and helpful he is always on early shift, he made the stay at the hotel less hostile.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness
Good location
Stayed 6 nights in Aug 2024

2/10 Terrible

Daniel

Stayed 2 nights in Aug 2024

2/10 Terrible

sherman

Travelled with group
Disliked: Property conditions & facilities, room comfort
Tirana
Not consistent with description
Stayed 2 nights in Jul 2024

10/10 Excellent

Marikela

Property was great. I booked the family two bedroom suite and went to this location. They said their other location/hotel had the family suite. I specifically picked this hotel because of location so that was unfortunate to find out at check in. They gave us a complimentary taxi to other hotel which was great. Friendly/helpful staff
Stayed 1 night in Jun 2024

2/10 Terrible

inguna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tirana
This is the worse hotel i have stayed in. Not as discribed try to rip you off on city tax. Never again.
Stayed 3 nights in Jun 2024

8/10 Good

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Hardeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WOULD NEVER STAY HERE
I write reviews for all hotels I stay at, good or bad, and I will always be honest. I was meant to stay at this hotel on May 25, 2024. However, after booking two rooms and arriving at the hotel on the day of arrival, issues occurred. The receptionist told us that they were trying to locate our rooms and had us waiting 45 minutes before being told that they don't have any rooms and were going to re-direct us 20 minutes away to another hotel. Well away from the area we wished to stay in. What made it worse was that a couple came in while we were there and got assigned a hotel room without any issue. So basically, we were lied to by the hotel.  Anyhow, we refused that offer of relocation, being that we had been waiting over an hour now. The receptionist was back and forth with her boss. It's an absolute shambling hotel. THE HOTEL STILL HAS NOT GIVEN MY REFUND BACK!!! Will be trying to get my money back via hotel.com or my credit card company
Stayed 1 night in May 2024

8/10 Good

Joanne Alice

Liked: Cleanliness, staff & service
In search of socialism
A three week trip to Albania to include Christmas to see the old soviet style brutalist buildings before they are gone Nice hotel but the only surprise was a 100 Euro damage deposit that wasn’t on the listing and an 8 am check out in the morning Cure pet cat in the hotel and great breakfast every that keeps you going for the rest of the day
Stayed 6 nights in Dec 2023

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place not clean. Tv not working . Hidden price you have to pay 25 Euro every night extra. It seems to me they are stealing money through this property not managing the property. When I told them I am customer they said to me the rule is rule I said ok where is the swimming pool that shows on the website as there is no pool. Also. the door lock is not working I told the reception and they didn’t not fix it.
Stayed 6 nights in Sep 2023

2/10 Terrible

Shazad

Stayed 1 night in Sep 2023

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden fees. We got the property and they sent us to another hotel. Staff was terrible.
Stayed 3 nights in Sep 2023

2/10 Terrible

File

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a horrible experience which makes me wonder Expidia and other sites are letting people to book this please which is completely scam nothing like the pictures a lot of charges upon arrival please do not book if you do not want to ruin your trip.
Stayed 2 nights in Aug 2023

4/10 Poor

Tim

Disliked: Staff & service, property conditions & facilities
Very disappointing -do read
Very disappointing. Arrived to be told €50 (2 nights @ €25pp) for providing service. It was not mentioned at time of booking, but was highly in an email sent two hours before my arrival. I was flying in at that time! €100 deposit in CASH only, despite it saying credit cards accepted on the booking. Room was unlike pics, towels had holes, no toilet paper, soap or shampoo. I woke to find my bathroom flooded - even though I had only brushed my teeth the night before. There was no lift, whilst the breakfast room remained in darkness. Check out was by 8.00am or €35 per hour surcharge. The hotel was cheap, but that does not excuse poor standards or attempts to rip people off. One saving grace was the guy in reception (wore glasses), who I saw twice. He was more understanding and appeared sympathetic.
Burn holes in the towels.
A flooded bathroom (which I had not used)
Stayed 2 nights in Jul 2023

2/10 Terrible

Carolina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First under no circumstances were we told that we had to pay €150 on arrival for services and taxes. Second the first room that we checked into was stinking of cigarettes smoke, the lights not all worked, in the bathroom the shower door was broken and only had on door on it, water water would run out like a tap. We asked for a change of room and the reception offered the next room, on arrival the water heater was dripping water from both sides, one side onto the floor resulting in a puddle, the other side was dripping Into the hair dryer ( which we only noticed the next morning), the shower also didn’t work properly. As a result we asked to move again which the reception said there was no other rooms and that MAYBE in the morning there might be a chance as they were full. As the hotel seemed to be empty we decide to forget the trouble of talking again with reception as communication in English was very difficult as no one really seemed to speak English, as decided to check out that morning. No refund of car parking which I paid extra as a result of having to be crazy to drive in the city (seem at least eight crashes in 1 1/2 days) parking was only a space behind the building. All together can’t possibly rate this hotel as zero is not low enough. Don’t get me wrong, Albania is a beautiful and exciting country.
Stayed 3 nights in Jun 2023

4/10 Poor

Saima

Stayed 2 nights in Jun 2023

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a large family room that claimed to sleep 6, have 2 bathrooms, and at least 1 large bed and 2 smaller beds. When checking in, the concierge seemed extremely unhappy to be helping us. There was some confusion over the 12000 LEK cash deposit that was required. He sent us to our room, which was a tiny room with 1 bed. Not what we had asked for. We showed our confirmation number and what we had paid for. He sent us to another room after having to charge his phone for a bit. This was a larger room with still 1 bed and now an odd shaped couch. The air conditioning wasn’t working either. We called the property manager and were told they’d call us back. One of the men who worked there came to tell us he has another room. We told him the A/C wasn’t working and he said “yeah”. He then gave us another small room with 1 large bed and 1 small bed. Still not what we asked for but we needed a place to stay so we took it. The shower didn’t have a wall or curtain and there was simply a tiny, broken ledge. Water went everywhere. The door to the balcony had a large piece of broken glass missing on the outside. The man who gave us the room said “yes, but it’s on the outside”. Very unprofessional, with bad service, and no help whatsoever. It seemed like pulling teeth to even ask a question.
Stayed 1 night in May 2023

2/10 Terrible

Slawomir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
Balcony, City View
Stayed 2 nights in May 2023

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful!
I would not stay here again if you paid me to. First of all, I was told that my original booking here had been changed because they were fully booked, despite reserving and paying for my room over 2 months ago. I didn't find out about this until I was in the taxi they had booked to pick me up at the airport and the driver told me. The driver advised that the new hotel was close by, but when we arrived I discovered it was actually a 35 minute walk away from where I originally wanted to stay. They then had the nerve to try and charge me an extra €75!!!! I believe they were trying to rip me off because it was a late (midnight) check in and they thought inhad no other option but thankfully I did.
Stayed 3 nights in May 2023

6/10 Okay

matthew

Disliked: Staff & service
Stayed 2 nights in Apr 2023

2/10 Terrible

Vikhram

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This place is run by a group of what can only be described as “scamsters” as they will try to take your money at every opportunity. Booked a triple room to stay with family. Allocated room had a broken shower so was given a temporary small room which also had a broken lock. The lock was the only thing they fixed. Had to stay with family in the smaller room for 5 days and they wouldn’t even refund the difference in room price. Not so much as a courtesy of apology. Also, come to find out later that they are massively overcharging customers for city tax. Govt prescribed rate per Expedia is 1.22 Euros per person per night. They charge 8 Euros per person per night. So what should have been ~18 Euros for us was instead 120 Euros. Checked in around midnight so we paid it initially to check in. When asked, they say we “fix the city tax and hey, you agreed and paid” Jaw dropped when they said that. All crooks and fraudsters. Avoid this place at all costs. Also, they advertise that this place has a pool but it’s at a different venue! Breakfast is very poor. Surprised as to how they are even in business. Over our time here, came across at least 7 angry staying residents fighting for something or the other at the reception. Location is the only plus to this place. AVOID AT ALL COSTS. Will save you money and won’t ruin your holiday
Stayed 5 nights in May 2023

4/10 Poor

SIHAM SAID

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

ADI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have ever seen.
This is the worst hotel I have ever seen in my life. I would not give this hotel even one star!!! Never book a room here if you don't want to face all sorts of problems and bullying. If the owner of the hotel is a normal person, then he needs to fire the manager and Daniel from the reception. They do not respect customers at all and do everything so that no one stays in this unpleasant place.
Stayed 28 nights in Apr 2023