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"Might have been the BEST Hotel we have ever stayed at in the World. And we have been to a few. In fact, after our two stays there; during back and forth Cruise overnights - we sat down later and tried to figure out if there were any better?? It took a while to even come up with a couple of our favs’. And We have had some Grand Ones, but the E & O; we can easily count on, with only two or three fingers. Views spectacular. Ultra clean and safe. Quiet and Relaxed. Rooms fit for Queens and Kings. Excellent location - with short walks to some cool Markets and reasonably priced Night Time eats. Red Garden Food Paradise, close by gets top marks. And the breakfast buffet at the hotel is unparalleled / unbeatable for quality, selection, friendliness, service and tastebuds. Definitely the best buffet breakfast in the World, bar none! And the best of all was the Very Friendly / Courteous Staff. Professionals in every aspect. Top that off with an excellent local driver, that we still correspond with daily - and E & O and Penang has easily become one of our favorite destinations. So wish to return/visit again. Very well done. Thanks to ALL. We will never forget You. Your Beautiful Place and People - are the Real Deal. "

"Excellent"

"We loved the very friendly welcome on arrival and all of the Staff were wonderful throughout our stay. We can highly recommend it and it's very convenient for walking to everywhere ."

"Ok"

"The staff here are excellent people. Nice. There was a rock concert across the street and I asked if we could move rooms to back and they accommodate. We stayed 5 nights only one was noisy because of concert. The staff cannot help that. Good breakfasts, good laundry services. Friendly, friendly, friendly. Wonderful people "

"Good and clean. Easy to go to every where."

"Loved this hotel! "

"Room was small, but yet spacious enough for two twin beds. Bathroom was clean n updated, altho the lighting can improve as it was a little dark. Was surprised to find bath robes n umbrellas in the closet provided as well as bedroom slippers. Nice jacuzzi on the roof top, and breakfast there too"

"Our stay was wonderful. Room was clean and has toiletries and slippers in case you forgot them at home. We did not have a car so parking wasn’t required but I was told that it’s difficult to find parking in Penang. On the hotels.com description it says close to shopping Center which I think is referring to Time square however that mall is closed. There are other shopping areas just a little farther away. The street where the hotel is located. The food stalls open at night and you can gets some pretty tasty food there as well as fresh juices "