The Oaks Holidays

The area wasn't bad, public transportation all around and the art gallery and botanic gardens are just a short walk away. The front desk is open 9-5 and anything out of that there's no one on site to talk to. Ice had accumulated in my fridge and was then defrosting which caused it to leak onto the carpet. This caused a really unpleasant smell. I asked the front desk if I could switch rooms but they were full up so he asked me to just move the fridge into the hallway and they would take it away and made it sound like I inconvenienced him by asking him for help. No replacement fridge was available and the water on the carpet was there for multiple days as it was quite damp. Breakfast was alright nothing special, some yogurt and eggs/bacon/tomatoes and toasts. There was a few really wrinkly and dehydrated mandarins but those were promptly removed. Shaving outlet in room was also not working, used the room next to mine since it was checked out as was mine and it worked so thanks to the housekeeping staff that let me do that.

Laura was exceptional from the start of our holiday. Helpful, reassuring and attentive, the room was well prepared with our requests before we arrived (early). Food options were aplenty 1-5 min walk away. Access to Bondi Pavilion and the beach was 2 min away. The entire stay was extremely enjoyable, except for the false fire alarm on the first day in the evening. Rude shock for all guests I must say, but their response was prompt and reassuring. Will definitely be back if we were to return to Sydney in the future. Thank you, QT Bondi!

The LB’s Restaurant was ok. But the service was horrible. There was a loud and obnoxious group eating there. Luther diners were leaving in disgust. We tried to ignore it but couldn’t. We asked the staff if they could do something about it. They did nothing to help. They put the onus on us.

amazing view, so much room, clean tidy, one of the premium hotels in Sydney

Great apartment! The room was large and very comfortable. It has kitchenette with everything the traveler needs. Coffee machine and coffee pods produce very tasty drink. Hotel has good exercise room with sauna and steam room (great quality and free to use). Laundry facilities are also free (soup provided). The hotel is next to the Metro station and 10-15 minutes from the train station - very convenient for visiting Sydney places. Sydney public transportation is great and easy to use with just touch of your credit card. The hotel is just quarter mile from the start line of the Sydney marathon - very convenient for runners.