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Novotel Den Haag City Centre

4.0 star property
Pet-friendly The Hague hotel connected to a shopping centre, a quick walk to Mauritshuis

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Den Haag City Centre

In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk
The price is S$143
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

View from property

Executive Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Renovated in 2020
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Sofa bed - double
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Sofa bed - double
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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The price is S$151
includes taxes & fees
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About the area

Map
Hofweg 5-7, The Hague, 2511 AA

What's nearby

  • Mauritshuis - 4 min walk - 0.4 km
  • Madurodam - 4 min drive - 2.8 km
  • World Forum Convention Centre - 5 min drive - 3.3 km
  • Scheveningen Pier - 7 min drive - 5.4 km
  • Scheveningen Beach - 14 min drive - 5.3 km

Getting around

  • Voorburg 't Loo RandstadRail Station - 7 min drive
  • The Hague Central Station - 13 min walk
  • Schiphol Airport (AMS) - 34 min drive

Restaurants

  • ‪Nieuwe Passage - ‬3 min walk
  • ‪McDonald's Restaurant - ‬1 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Burger King SPUISTRAAT - ‬1 min walk
  • ‪Kfc - ‬2 min walk

About this property

Novotel Den Haag City Centre

Upscale hotel revitalised in 2020 and located near Mauritshuis
Located close to World Forum Convention Centre and Madurodam, Novotel Den Haag City Centre provides 15 beach bars, a terrace and an art gallery on-site. The on-site international cuisine restaurant, Gallery61, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a shopping centre on-site and an arcade/games room.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A beach club on-site, free newspapers and coworking spaces
  • A 24-hour front desk, a banquet hall and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 113 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as late-night room service and free WiFi.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • 15 beach bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gallery61

Family friendly

  • Arcade/game room
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (969 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Frequently asked questions

Is Novotel Den Haag City Centre pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Den Haag City Centre?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Novotel Den Haag City Centre on 15 Dec,2024 start from S$142.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Den Haag City Centre?

Self-parking is available for EUR 35 per night.

What time is check-in at Novotel Den Haag City Centre?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Den Haag City Centre?

Checkout is at noon.

Where is Novotel Den Haag City Centre located?

Located in The Hague Center, this hotel is within 2 mi (3 km) of Mauritshuis, Madurodam and Huis ten Bosch Palace. World Forum Convention Centre and Scheveningen Beach are also within 3 mi (5 km). The Hague Central Station is 13 minutes by foot and The Hague (ZYH-The Hague Central Train Station) is 13 minutes.

Novotel Den Haag City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 243 reviews" "
Rating 8 - Good. 85 out of 243 reviews" "
Rating 6 - Okay. 23 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 3 out of 243 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Radu

Business traveller
Liked: Cleanliness, staff & service
Outdated and cheap feeling
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick, Oranjestad

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamara Cynthia, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Aug 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

8/10 Good

Katrine Wai Min

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024

6/10 Okay

rouell

Travelled with group
Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Gaganveer Singh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Blair

Travelled with family
Liked: Amenities
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Stayed 6 nights in May 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel experience - really nice staff, delicious breakfast and great room. It was very good to have an extra door between sleeping area and loo (privacy!)/corridor (sound insulation). Appreciated the cool filtered water available and environmental commitment. We also hired bikes from hotel. The only other time I'd stayed in a Novotel (years ago) it was a bit grotty now but we would definitely choose again.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Stayed 1 night in May 2024

10/10 Excellent

Janene, Lisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zxx
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and bad.
Excellent location. Very friendly staff. But even with cool air blowing it stayed toasty on a cool April night, so I'm not sure how it would be when it's actually warm outside. Water pressure in shower was lacking, and bed was awful - hard as a rock.
Stayed 1 night in Apr 2024

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024