Fletcher Hotel - Restaurant Carlton

3.0 star property
Naaldwijk hotel in Nieuwe Tuinen with 24-hour front desk and restaurant

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Photo gallery for Fletcher Hotel - Restaurant Carlton

Bar (on property)
Exterior
Terrace/patio
Living area
Living area

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
  • Breakfast available
  • Pet-friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Double Room, Bathtub

Highlights

LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Triple Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Double Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Comfort Double Room, Bathtub

Highlights

LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Tiendweg 20, Naaldwijk, South Holland, 2671 SB

What's nearby

  • Hoek van Holland Ferry Terminal - 12 min drive - 9.2 km
  • Delft University of Technology - 17 min drive - 13.8 km
  • Scheveningen Pier - 23 min drive - 18.3 km
  • Kijkduin Beach - 24 min drive - 12.2 km
  • Scheveningen Beach - 30 min drive - 17.7 km

Getting around

  • Maassluis West Metro Station - 10 min drive
  • Delft Campus Station - 15 min drive
  • Schiphol Airport (AMS) - 45 min drive

Restaurants

  • ‪Brasserie Mirell - ‬14 min walk
  • ‪Hudson Bar & Kitchen - ‬16 min walk
  • ‪Smoke Style - ‬16 min walk
  • ‪Brasserie Bou - ‬17 min walk
  • ‪Grand Café - Restaurant Bij 5 - ‬14 min walk

About this property

Fletcher Hotel - Restaurant Carlton

Hotel located in Nieuwe Tuinen
Take advantage of a terrace, a garden and dry cleaning/laundry services at Fletcher Hotel - Restaurant Carlton. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • Smoke-free property, tour/ticket information and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All 80 rooms have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, desks and phones

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 18.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1990
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: EUR 0.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.5 for adults and from EUR 18.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Carlton Fletcher Hotel
Carlton Hotel Fletcher
Fletcher Carlton Hotel
Fletcher Carlton Naaldwijk
Fletcher Hotel Carlton
Fletcher Hotel Carlton Naaldwijk
Hotel Carlton Fletcher
Fletcher Hotel Restaurant Carlton Naaldwijk
Fletcher Hotel Restaurant Carlton
Fletcher Restaurant Carlton Naaldwijk
Fletcher Restaurant Carlton
Fletcher Restaurant Carlton
Fletcher Hotel - Restaurant Carlton Hotel
Fletcher Hotel - Restaurant Carlton Naaldwijk
Fletcher Hotel - Restaurant Carlton Hotel Naaldwijk

Frequently asked questions

Is Fletcher Hotel - Restaurant Carlton pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Fletcher Hotel - Restaurant Carlton?

Self-parking is free at this property.

What time is check-in at Fletcher Hotel - Restaurant Carlton?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Fletcher Hotel - Restaurant Carlton?

Checkout is at 11 AM.

Where is Fletcher Hotel - Restaurant Carlton located?

Located in Nieuwe Tuinen, this hotel is within 6 miles (10 km) of De Uithof, Hoek van Holland Beach and Dutch Coastal Defense Museum. Hoek van Holland Ferry Terminal and Keringhuis are also within 9 miles (15 km).

Fletcher Hotel - Restaurant Carlton Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 136 reviews" "
Rating 8 - Good. 53 out of 136 reviews" "
Rating 6 - Okay. 50 out of 136 reviews" "
Rating 4 - Poor. 14 out of 136 reviews" "
Rating 2 - Terrible. 11 out of 136 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I had a pleasant stay. The room was spacious and clean. Unfortunately the dated decor lets it down a bit.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Some floors are redone recently, but the most of the interior is quite dated. Staff is friendly, service good and the breakfast is plenty.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Standard business hotel
Standard business hotel in a business estate. Rooms were pretty tired but completely functional.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly hotel and close to the ferry port. This is my second stay here.
Stayed 1 night in Dec 2020

6/10 Okay

peter

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid if you can
Noisy as very near busy road. Hotel is old and worn and in need of refurbishment. No air conditioning so with windows open you hear all the traffic noise and a little difficult obtaining a fan. A bit disorganised in particular at the bar but not helped by restrictions on Covid. We arrived a little early check was 3pm a we knew that but the receptionist did not even try to check I’d the rooms were ready and that was at 2.45, oh well you live and learn and the Dutch are normally much more helpful and nice. Personally I would avoid if you have the choice. WiFi is very good.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL STAY EVER! YOU’VE BEEN WARNED
WORST HOTEL STAY IN MY LIFE! You couldn’t pay me to stay in this hotel again. The staff were rude, insincere and useless. We had several big bags, a dog and one of us was heavily pregnant. When we checked in, the concierge asked if we had any COVID symptoms to which we said no. His response “keep it that way”. That in itself sums up the rudeness of the hotel staff. We asked if anyone could help us to our room and the concierge smirked, and all he offered was a trolley. So we struggled with our bags and got to the room. It was disgusting. Marks and stains everywhere, the tv didn’t work, the lights didn’t work. Words can’t describe how vile the room was. We were only staying one night so decided to just deal with it and headed down to the bar for food. We waited an age to be served, and when we asked if they had anything suitable to feed our dog the waitress just looked at us, muttered something and went away. All they could offer was a steak, which was fine but this hotel is meant to be dog friendly. However, we were treated like leper’s by staff and guests because we had a dog (even though he was kept on a lead and away from everyone). When we finally got the food it was just as disgusting and vile as the room, as well as overpriced. The next morning we come down to our scheduled breakfast slot. We had to check out at 11 but the service was so slow and poor (they gave us the wrong order) we rushed to eat the food. Overall, this hotel offers nothing but sheer disappointment.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bar’s and shopping All in walking distance
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly Hotel with dated, but spacious rooms and good quality free Internet.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was very worn out looking. The beds and mattresses were both foam which made you fall off if moved around a lot. The bathroom had a horrible drain smell and the sink tap was always very hot. The room had no air/heating control and the room was very hot. We had the window open all the time which didn’t help as the hotel is on a corner of two main roads so you hear the cars all day.
Stayed 3 nights in Jun 2019

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Not that easy to locate!. Standard rooms are on the road side of the hotel but still not too noisy at night when the window is closed. Nice restaurant serving good food. Small but pleasant bar. Decent place for the price.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean hotel with very pleasant and professional stuff.
Stayed 1 night in Mar 2019

6/10 Okay

Roelant

Disliked: Property conditions & facilities
You get what you pay for. For Americans, it is comparable to a Motel 6.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service with the staff speaking a good level of English. The food in the restaurant was excellent and reasonably priced. This is my third visit to the area for work and the third hotel I've stayed at, I will be in the area again soon and will definitely be staying here again
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing was normal, différences in invoices. Restaurant lousy
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was booked for a business trip. The room of this hotel that was given to me at first had so many large dark stains all over the carpet and the light oak furniture was black with a greasy, grimy filth that one would expect in a subway. I requested a different room and was given one with a hard surface floor, which helped with stains. The oak furniture was so worn out that the finish was missing in many places. I tried finding another hotel in the area but there were no rooms available. It is an extremely noisy hotel as well, traffic is loud and footsteps in the hallway echo on the hard surfaces. There was one night that I only got 3 hours of sleep between the noisy guests and loud early morning traffic (5:00am).
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, starting to show its age.
Excellent restaurant, friendly and helpful staff. Answered all of our request. Fluent in English
Stayed 8 nights in Jun 2018

6/10 Okay

Trevor, Hotel carlton

Liked: Staff & service
Ok for a stopover
Ok but needs decoration. Room was tired. Plugs in wrong place. Rubbish paper cups for hot drinks which were too small and inadequate for purpose. Staff great. Cheaper to book with Expedia than so called Fletcher Friend
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice Staff & Restaurant, but the Room isn't
The hotel staffs were very friendly and getting me what I needed right away. The restaurant was also very good and nice. Lunch was awesome compared to the price. Only thing I did not like was the room. It was not as clean as other hotels I stayed in the Netherlands. If you are looking for a nice & clean room, I would rather stay at hotels in The Hague.
Stayed 3 nights in Mar 2018

6/10 Okay

Mario

Disliked: Property conditions & facilities
The hotel is a bit outdated
Stayed 1 night in Dec 2017

4/10 Poor

aw, england

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Room door did not lock plus shower hose problem
Room door did not lock on leaving the room on first day. Reported problem on leaving on check out day door alarm went off. Also reported a problem with shower hose squirting water up to the ceiling in the air. Reported nothing done about in had to have a bath instead. Due to these problems I do not recommend this hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not 4 stars. more like 2 stars.
upgraded to deluxe but shower had no water pressure. ventilation in the room was bad.

2/10 Terrible

Ian, Lancashire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 1 star
The room quality was poor and extremely dated it was supposed to be an executive room.It was in desparate need of upgrade and decoration. Bedd and bedding were clean however. There were large cracks in walls, wall paper missing and in a general state of dilapidation. Restaurant service was ok and food ok. Not good, but ok. I will not be staying there again. If I had paid half the price billed it still would have been over valued. If you value anything other than just clean bedding then don't stop there. Reception staff pleasant.