6/10 Okay
Simon, NEW BRITAIN
Travelled with partner
14 Nov,2024
Disliked: Property conditions & facilities
The cost for the stay is good for a short stay and is close enough to shopping which is about 10 minutes away by car. The rooms need better maintenance. The AC leaked by the headboard which was directly above the electrical outlet, and the shower head was moldy. At check-in, the receptionist told us that we must leave the room keys at the desk whenever we leave the hotel. When asked why she said, "In case the key is lost their system is not updated and if the key is lost it would be costly to replace". We mentioned security, she said, "They wouldn't enter the room unless we requested room service". It didn't sound very safe to me, or a good enough reason to leave the key each time. It would be good if better checks or the rooms were done and they could fix their key lock system to be more secure and to have peace of mind for their guests.
Simon
Stayed 7 nights in Nov 2024
