Teras Private Home Rentals

"One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed. "

"The property was ok however one of the water heaters for the shower was not working during our stay. Affected our daily routine during the stay as everyone shared a toilet to shower and Genting is generally cold. We were compensated for this (Thank you). The trip to the resort is about 15-20mins drive, not too bad considering the price of this place and the ones in the Genting resort itself. There’s also good food nearby. "

"Place was wonderful!. Nearby amenities. But reception staff was using a lot of tissues placing them on the table and was having running nose. Must correct all these as it was the front desk. Other than that, staff were friendly and helpful."

"Great experience. Better than I had anticipated. Clean and comfy apartment with nice views of the highlands. Quiet and yet not too far from food outlets. Would recommend for families."

"Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all. "

"The room was look awesome and neat. Really worth of money stay with Family.. "

"Had a comfy stay, only downside is the transport to Genting. But the stay was totally worth it "

"Check in took about 1hr even when no crowd. Lift is always full and have to wait very long. Floor of the room is dusty and they forgot to put towels and amenities. The balcony door have gap in between and insects come in at night from that gap. Breakfast is bare minimum but the coffee is good. Troublesome to always inform the front desk of ur car plate no every time u go out."

"No main door lock..no tv,wifi...oven nothing...waste of money"