Tepotzotlán Holidays

I liked that the hotel was centric to the area. I enjoyed being able to walk everywhere. The hotel itself is ok. The hotel is fairly smail with published amenities being restricted. No gym onsite - although you are able to use the gym at the sister hotel around the corner a block away from this property. The elevator is small and the speed of the elevator was noticiably slow. I ended up using the stairs primarily to walk up and down 6 flights of stairs multiple times daily. It rained fairly consistently, so it was much appreciated that the hotel offered loaner umbrellas to get around. The room was spacious for an executive suite. While the suite had a kitchenette, there was no cutlery to use. Everything required a call or a visit to the front desk. Also, aside from the kitchenette and the extra space there is no noticable perks between the executive suite and deluxe room options. Hotel cleanliness could be improved - from the towels to the cleaniless in the room. This hotel is a great option for price conscious guests or guests who do not intent on using the room for other than sleep.

Very clean; excellent food. The front desk was super, super; especially Heidi!!!

Lovely neighborhood, building is beautiful, very helpful staff. Suite was the perfect size! Just a note for those who are probably looking for a little more - no elevator, no central air (portable fan provided), linens were a little worn/thin, some mold in the shower tiles but otherwise very clean - just could use some updating!

Great service. Everyone went above and beyond

Wonderful location and super secure. The ac was leaking water in our room.