Vicalis

3.0 star property
Hotel in Teotihuacan with 24-hour front desk and restaurant

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January 2025

Photo gallery for Vicalis

Exterior
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Children’s activities
Outdoor banquet area
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

Traditional Room

Highlights

Garden
Plasma TV
Rainfall showerhead
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Traditional Room

Highlights

Garden
Plasma TV
Down duvet
Rainfall showerhead
Private bathroom
Daily housekeeping
Located on the ground floor
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Circuito Piramides, San Sebastian Xolalpa, Teotihuacan, MEX, 55824

What's nearby

  • Teotihuacan Archaeological Site - 7 min walk - 0.7 km
  • Calzada de los Muertos - 19 min walk - 1.7 km
  • Palacio de Tetitla & Palacio de Atetelco - 19 min walk - 1.7 km
  • Pyramid of the Sun - 4 min drive - 3.1 km
  • Pyramid of the Moon - 4 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 59 min drive

Restaurants

  • ‪La Gruta Restaurant - ‬2 min drive
  • ‪La Choza de Quetzalcoatl - ‬15 min walk
  • ‪La Cueva - ‬3 min drive
  • ‪Mi Mexico Lindo - ‬3 min drive
  • ‪Gran Teocalli - ‬3 min drive

About this property

Vicalis

Hotel in the historical district
Take advantage of a garden, a bar and a restaurant at Vicalis. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Barbecues, smoke-free property and tour/ticket information
Room features
All guest rooms at Vicalis offer amenities, such as free WiFi.
Extra amenities include:
  • Rainfall showers and free toiletries
  • Private gardens, childcare services and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 75 to 150 for adults and MXN 75 to 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Firewood fee: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 75 to 150 for adults and MXN 75 to 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 4 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

VICALIS Hotel Teotihuacan
VICALIS Hotel
VICALIS Teotihuacan
VICALIS Hotel Teotihuacan
VICALIS Hotel
VICALIS Teotihuacan
Hotel VICALIS Teotihuacan
Teotihuacan VICALIS Hotel
Hotel VICALIS

Frequently asked questions

Is Vicalis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vicalis?

Self-parking is free at this property.

What time is check-in at Vicalis?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Vicalis?

Checkout is at 1:00 PM.

Does Vicalis provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Vicalis located?

Situated in the historical district, this hotel is 0.4 mi (0.6 km) from Teotihuacan Archaeological Site and within 3 miles (5 km) of Pyramid of the Sun and Animal Kingdom Theme Park. Centro Las Américas and Chapingo Autonomous University are also within 20 miles (32 km).

Vicalis Reviews

Reviews

6.6
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Liked: Staff & service
Friendly staff/great location but should be better
The staff was very friendly and it was a very convenient location. However, the facility could have been better taken care off...the bed mattresses are set up on cement bases, making the beds very hard. The room we had had no windows and the room was not as clean as it should have been, especially the bathroom/shower...I guess we got what we paid for...
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a very simple Mexican hotel. Our biggest issue, and indeed part of our ignorance, very few hotels heat their rooms in the winter season. Having said that our four previous nights were in larger hotels, with similar nightly rates, where there were heaters in the rooms. The room was very small and only blanket was a fuzzy throw type. Beds were new and comfortable. They did bring us another blanket when asked, but didn’t help much. The shower was a pipe out of the wall, no shower head, which would have worked but no hot water. We tolerated the night but checked out next morning even though we had paid for two. Very overpriced for the value.
Stayed 2 nights in Jan 2020

6/10 Okay

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
SEGUIR CON LAS MEJORAS
Stayed 1 night in Mar 2022

8/10 Good

Hector Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De maravilla
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Fermín

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y privado, personal amable, muy cerca de los globopuertos y de las piramides
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bien servicio, muy amables,. Asa espectacular, llovió y el agua entró por la puerta
Stayed 1 night in Jul 2019