2/10 Terrible
Jacqueline
Travelled with partner
27 Dec,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We understood that it would be cheap and cheerful, so we werent accepting luxury at all!
However I would not recommended staying here at all, if you have any issue whats so ever, you will not get any help without asking hopefully a passing maintenance worker, or the car park attendant!
The reception was closed, the whole 3 days we were there, The communication is terrible, they have signs around the apartments with WhatsApp to contact for help, all our calls were unanswered on arrival, 6 messges on the day we arrived were not read or replied too!
Now the room, we stayed here for 3 days, again we understood it was a cheaper accommodation however the room was absolutely not what we accepted!
Firstly the room had a smell of stale smoke both me and my husband are none smokers we noticed this straight away, the shower door was cracked and the bathroom towels! I really don't know what they was them with as they smelt of fried cooking!
I would not recommend staying at all, after the absolutely ignoring us on check in, we didn't message them again, we treat this as quick place to sleep, as we were only there for 3 days and everywhere in the area was fully booked.
Overall, we would never return and would recommend management to either open the reception as stated or reply back to WhatsApp after we arrive!
We understood we were staying over the Christmas period, so staff may be having some time off, but we accepted some reponse after we completed our self checkin.
Jacqueline
Stayed 3 nights in Dec 2024
