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"A very beautiful heritage property that oozes class. We had a king room in the newer Viceroy annex. Really huge room overlooking the sea. The staff are really friendly and helpful the entire stay. Great buffet breakfast in Sarkeys - huge choice of hot and cold food including freshly made noodles and eggs according to your choice. We really enjoyed sitting outside for breakfast as the main room gets a bit noisy . The only negative was we found it a bit odd that they clear breakfast up 20 minutes before closing time so that's a bit of a rush and unusual for a hotel to do that. But apart from that great breakfast. For a smaller choice but for a more pampered breakfast The Planter is a nice alternative. Very attentive staff there. Lovely pool with plenty of sun beds and seats. Never crowded. However the time of booking it should be mentioned that you can't use the big main pool in the Heritage wing unless you're staying in that side which was a shame. Fantastic location near all the main tourist sites and restaurants. Grab taxis are suoer cheap by the way. Overall loved it."

"Good hotel in a central location,Delicious breakfast and buffet. Staff try hard to please. Very pleasant staff."

"Really easy hotel to stay at. Breakfast was lovely, plenty of it. Staff were really helpful and it was cheap and easy for us to stay a few extra hours. They go out of their way to make sure you are happy. Comfortable beds and rooms. "

"Nice hotel in centre of Penang. "

"Property is fantastic, new and clean rooms. Breakfast was very disappointing as it’s not really a hotel breakfast and you’re limited to the quantity as well. If you are looking to walk and explore the George Town area you will be disappointed as it’s a bit far and would need to take a taxi. Overall decent place if your visiting but not very convenient location to the action "

"Comfortable and clean property."

"Comfortable stay, good as it it centralised"

"We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor "

"Really enjoyed this hotel, clean and comfortable, great location. Shame the pool was getting renovated while we were there."