Hotel XYZ

3.0 star property
Relax with your favorite drink at the poolside bar or indulge in a soothing spa treatment. Enjoy seamless travel with an airport shuttle.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel XYZ

Outdoor pool
Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds
Reception
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym
  • Bar
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Fantastic Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Designer toiletries
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Fabulous Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds

Fantastic Queen

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Fine Room Twin

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Fine Room Queen

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
P. Zamora St., Tacloban, Leyte, 6500

What's nearby

  • Tacloban City Hall - 8 min walk
  • Balyuan Amphitheatre - 10 min walk
  • Madonna of Japan - 12 min walk
  • Tacloban City Convention Center - 3 min drive
  • Robinsons Place Tacloban - 5 min drive

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive

Restaurants

  • ‪Q Kitchen - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Andok's - ‬3 min walk
  • ‪QuickSnack Center - ‬2 min walk
  • ‪KFC - ‬3 min walk

About this property

Hotel XYZ

Hotel located in Downtown Tacloban
At Hotel XYZ, you can look forward to an airport shuttle, a poolside bar and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a reception hall
  • A front desk safe, free newspapers and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 56 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 395 for adults and PHP 197.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1400.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PHP 395 for adults and from PHP 197.5 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Frequently asked questions

Does Hotel XYZ have a pool?

Yes, this property has an outdoor pool.

Is Hotel XYZ pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel XYZ?

Self-parking is free at this property.

What time is check-in at Hotel XYZ?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of PHP 1000.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel XYZ?

Checkout is at noon. Late checkout is available for PHP 1000.00 (subject to availability).

Does Hotel XYZ provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10 PM on request. A fee of PHP 300 per person applies.

Where is Hotel XYZ located?

Located in Downtown Tacloban, this spa hotel is within a 10-minute walk of CAP Building and Tacloban City Hall. Balyuan Amphitheatre and Madonna of Japan are also within 15 minutes.

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 406 reviews" "
Rating 8 - Good. 145 out of 406 reviews" "
Rating 6 - Okay. 54 out of 406 reviews" "
Rating 4 - Poor. 22 out of 406 reviews" "
Rating 2 - Terrible. 8 out of 406 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Had huge rats and roaches, they were repairing rooms so hammering all day, and they always seemed to screw up room service and then you were stuck paying for it
Stayed 1 night in Jan 2025

8/10 Good

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything,
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
The staff was great. There was an issue with are room from the previous guest, which caused us to wait several hours before we could check in. And with that wait, there was no attempt at some type compensation. One of the big reasons I chose this hotel was the swimming pool. It was not available. That happens. We are staying this hotel again in two weeks. I was told it would still be ready at that time.
Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with excellent restaurants. The staff are very friendly and helpful. The place is starting to show its age and getting a little rundown. The pool is too dirty and the wifi is terrible in many areas. That said, it's still our favorite place to stay.
Stayed 15 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Polite people
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander Garret, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Stayed 14 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with great restaurants & night life.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clinton, Agat GUAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping nearby
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very foreigner friendly and good food with a little Coffee and Pastry shop that is really good the top restaurant has beautiful view of the sea and Tacloban
Stayed 1 night in Oct 2024

8/10 Good

Mark Ryan

Liked: Cleanliness, staff & service, amenities
I love the location of this property. It is in the center of the city. A bit far away from big shopping malls but transportation is convenient. Theres a 3 restaurants and a cafe. The room that I had was big with big window and just along the road but never complain any vehicle noise. Gym was a bit tiny and kinda rusty but enough. Staffs were great! Polite and accommodating.
Stayed 4 nights in Nov 2024

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at XYZ hotel. The staff were really helpful, polite and friendly. The room was really nice and the bed was huge and comfortable. The only thing that let it down was the water pressure was really low in the shower. It was fluctuating badly and sounded like there was a lot of air in the pipework. Other than that we loved our stay there.
Stayed 3 nights in Nov 2024

10/10 Excellent

HIS

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I will always look forward to staying here. There are some minor opportunities but overall consistently great service. As an American, this hotel lives up to expectations of security, good Internet speeds, safety and kindness.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
I booked the hotel through Expedia, and it took several attempts to contact the hotel via phone (no answer), email (no response), WhatsApp (replied >2 days later), and Viber (finally replied after 2 days) to confirm our booking and arrange for airport transfer. Since were were flying in from the U.S. I was very worried that they didn't have our reservation in the system, and the delayed (and lack of) response really aggravated this concern. When they finally returned my messages, Rose, the front desk attendant, was extremely helpful in arranging our airport transfer. Hotel management should train staff to check emails and messages at least 2x a day because they might be losing bookings due to non-response. Otherwise, Hotel XYZ was an amazing find in downtown Tacloban. The interior design is absolutely beautiful. Beds were comfortable and pillows were extra fluffy. We stayed in the "Fabulous Room" which included a 2nd story loft. The room was small but very well laid out. The onsite restaurants are the best in the area, so there's no need to venture out. Be prepared for the heat and humidity... there is no central air conditioning so the hallways and elevators can be stifling. While the room was clean, we were missing towels and extra toilet paper in the bathroom. In terms of other amenities, they provided slippers, bath gel/shower/conditioner, bar soap, and a dental kit. It would have been nice to have full length mirrors and a safe in the room.
Stayed 4 nights in Oct 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasent and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here... still impressive. Best staff at any hotel. Love it.
Stayed 2 nights in Sep 2024

4/10 Poor

Nerissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in 7th floor and the elevator was broken
Stayed 1 night in Sep 2024

8/10 Good

Marc

Liked: Staff & service
No issues with the room and great service. However I wanted offstreet parking and we checked in before 6 pm and had to park on the street.
Stayed 1 night in Aug 2024

4/10 Poor

willliam

Disliked: Cleanliness, amenities, property conditions & facilities
the pool really badly needs tile job done a lot of the tiles where off and on bottom of pool so when kids in the pool they are throwing the tiles.No hot tub like listed on site also one rest rooms by pool was very bad and had a smell when the front desk was called my gf was told the restaurant staff will clean it when they open. in about 3 hours. saw a rat in hallway one night also roaches i saw in room and we also had ants
Stayed 18 nights in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except had ants in the room.
Stayed 11 nights in Aug 2024