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Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3.0 star property

Choose dates to view prices

Take advantage of free continental breakfast, a free return airport shuttle and a fireplace in reception at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is S$104
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

King Room - Non-Smoking

  • Sleeps 4

2 Double Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 4

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking

  • Sleeps 4

1 Double Bed, Hearing/Mobility Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 2

1 Double Bed, Mobility Accessible Room, Bathtub W/ Grab Bars, Non-Smoking

  • Sleeps 2

1 Double Bed, 1-Bedroom, Suite, Non-Smoking

  • Sleeps 1
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About the area

Located in Liverpool, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is in the suburbs and near the airport. Salt Museum and Sainte Marie among the Iroquois are cultural highlights, and some of the area's attractions include New York State Fairgrounds and WonderWorks. Looking to enjoy an event or a game while in town? See what's happening at JMA Wireless Dome or NBT Bank Stadium. Enjoy the area's slopes with cross-country skiing, and don't miss out on the snow tubing, sledging and ice skating. Visit our Liverpool travel guide
Map
441 Electronics Pkwy, Liverpool, NY, 13088

What's nearby

  • Onondaga Lake Park which includes cycling and a park as well as a couple
    Onondaga Lake Park
    15 min walk - 1.3 km
  • Lake Onondaga which includes a pond
    Lake Onondaga
    16 min walk - 1.4 km
  • Ska-nonh - Great Law of Peace Center featuring heritage architecture
    Sainte Marie among the Iroquois
    1 min drive - 1.5 km
  • Hopkins Road County Park
    16 min walk - 1.4 km
  • Salt Museum
    20 min walk - 1.7 km

Getting around

  • Syracuse Regional Transportation Center
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    8 min drive

Restaurants

  • Jersey Mike's Subs
    20 min walk
  • Starbucks
    2 min drive
  • Denny's
    2 min drive
  • Francesca's Italian Kitchen
    2 min drive
  • KFC
    3 min walk

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Hotel near Syracuse University
At Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, you can look forward to free continental breakfast, a free return airport shuttle and a fireplace in reception. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • A free local area shuttle, an electric car charging station and express check-out
  • Smoke-free property, a computer station and 3 meeting rooms
Room features
All 198 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to March 31 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

As of 9 Mar, 2026, prices found for a 1-night stay for 2 adults at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark on 22 Mar, 2026 start from S$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Self-parking is free at this property.

What time is check-in at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee.

What time is check-out at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark located?

Situated near the airport, this hotel is within 2 miles (3 km) of Hopkins Road County Park, Salt Museum and Sainte Marie among the Iroquois. Onondaga Lake Park and Lake Onondaga are also within 3 miles (5 km).

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Reviews

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

6.6

6.8

Cleanliness

6.0

Amenities

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 255 out of 1007 reviews
Rating 8 - Good. 211 out of 1007 reviews
Rating 6 - Okay. 202 out of 1007 reviews
Rating 4 - Poor. 171 out of 1007 reviews
Rating 2 - Terrible. 168 out of 1007 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice people, good breakfast, right price.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Clean room and staff was courteous
Stayed 1 night in Sep 2025

10/10 Excellent

Arun

Liked: Cleanliness, property conditions & facilities
Clean and peaceful
Stayed 1 night in Jan 2026

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , clean room and staff are friendly
Stayed 2 nights in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Super comfortable bed, clean rooms, friendly service.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location n staff is always helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Tysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing, the peace and quiet. I was so relaxed and so was my guest that came to visit. Overall this will be my little getaway spot for a peace of mind.
Stayed 1 night in Nov 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated but it was clean and the staff were excellent. Would stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Kolby

Liked: Property conditions & facilities
Nothing fancy, but the staff was nice and the atmosphere was calm
Stayed 2 nights in Oct 2025

8/10 Good

Kaylee

Disliked: Cleanliness
Room was clean but outdated, hallways were dirty (although it was not filthy, they just needed a vacuum), no hot breakfast was offered, and the staff were very kind and let us check in early with no fee. Would return!
Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay! Staff was friendly, very clean, very affordable, we recommend it! Over all 10!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n safe!!
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in staff
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
It's a warm clean place to sleep. There was okay internet, and no hot water.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Liked: Staff & service, amenities
Staff is super nice!! Hotel has the makings to be a great hotel!! They need to have their hot water fixed and heat. As we had neither. Otherwise staff was super nice, room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nostalgic property, a little out dated but still an excellent value. The employees were very nice.
Stayed 1 night in Oct 2025

8/10 Good

Sarmin

Liked: Cleanliness, staff & service, amenities
The pool was closed for maintenance and the breakfast wasn’t good. On the other hand the room was clean and the staff were friendly.
Stayed 3 nights in Nov 2025

6/10 Okay

Toya

Liked: Cleanliness, staff & service
Decent place to stay. Breakfast was meh coffee awful. Staff was nice and place was clean and quiet. Close to airport and transportation hub
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Syracuse for a day and went to the Destiny USA mall for shopping. The room was clean and comfortable. Breakfast was very good, however it could have been a bit hotter. Easy check in and out
Stayed 1 night in Oct 2025

8/10 Good

Ingrid

Liked: Cleanliness, property conditions & facilities
Room & bathroom was clean; Lots of parking: Quiet area; Breakfast did not have healthier options;
Stayed 1 night in Oct 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
All checked outstanding. Breakfast was delicious!
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice but there was no microwave or refridgerator. It looks like they are still addingthem to the rooms as I saw a lot of them stacked up. Maybe it is still a work in progress. The staff was good, breakfast better than most places, and in general a good place to stay. I would stay there again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe n comfortable… popcorn is the best !!!
Stayed 1 night in Sep 2025

6/10 Okay

Jenna

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. Cleanliness was not the best but not horrible. Bathrooms were not as clean as I would have liked w/ small hairs on toilet/shower and mattress cover had a stain on the side.
Stayed 1 night in Oct 2025

6/10 Okay

Grace E

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpeting. Odd set up for toilet. Staff and goodies received on our check in was nice
Stayed 2 nights in Sep 2025