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Aretusa Palace Hotel

4.0 star property
Experience upscale comfort in a vibrant city setting. Explore historic landmarks or enjoy bike rides along Lungomare di Ortigia.

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Photo gallery for Aretusa Palace Hotel

Lobby
2 bars/lounges
2 bars/lounges
2 bars/lounges
Minibar, in-room safe, desk, soundproofing

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Corso Gelone, 45, Syracuse, Sicily, 96100

What's nearby

  • Roman Amphitheatre of Syracuse - 11 min walk
  • Archaeological Park of Neapolis - 13 min walk
  • Greek Theatre of Syracuse - 15 min walk
  • Lungomare di Ortigia - 17 min walk
  • Piazza del Duomo - 3 min drive

Getting around

  • Syracuse Station - 8 min walk
  • Catania (CTA-Fontanarossa) - 54 min drive

Restaurants

  • ‪Insolito Cafè - ‬3 min walk
  • ‪Bar Ulma - ‬5 min walk
  • ‪Boulevard Caffè - ‬1 min walk
  • ‪Bar Milk And Coffe - ‬2 min walk
  • ‪Bar Milano - ‬4 min walk

About this property

Aretusa Palace Hotel

Upscale hotel in the city centre
At Aretusa Palace Hotel, you can look forward to 2 coffee shops/cafes, dry cleaning/laundry services and 2 bars. Enjoy a meal at the two on-site restaurants. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Free self-parking
  • Bike hire, airport pick-up service (surcharge) and express check-out
  • Express check-in, a lift and 1 meeting room
Room features
All 101 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 25-inch flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,844 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per person
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse

Frequently asked questions

Is Aretusa Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Aretusa Palace Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Aretusa Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at Aretusa Palace Hotel?

Checkout is at 11 AM.

Does Aretusa Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 10 per person applies.

Where is Aretusa Palace Hotel located?

Located in the heart of Syracuse, this hotel is within a 10-minute walk of Syracuse Forum Ruins, Madonna delle Lacrime and Ginnasio Romano. Papyrus Museum and Porto Piccolo are also within 10 minutes. Syracuse Station is 8 minutes by foot.

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Aretusa Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 17 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laetitia

Stayed 2 nights in Oct 2024

8/10 Good

Federica

Stayed 1 night in Sep 2024

6/10 Okay

Vincenzo

Ruggine sui tetti del bagno.
Stayed 1 night in Aug 2024

8/10 Good

Enrico

Ottimo rapporto qualita e prezzo.
Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Salvatore

Liked: Property conditions & facilities
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Stayed 1 night in Jun 2024

6/10 Okay

Maurilio

Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Stayed 2 nights in Jun 2024

6/10 Okay

Luis Emilio

Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Stayed 1 night in May 2024

8/10 Good

Alberto

Stayed 2 nights in Aug 2023

6/10 Okay

Giuseppe

Liked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023

8/10 Good

salvatore

Stayed 1 night in Jul 2023

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023

6/10 Okay

BARBARA

Stayed 1 night in Jul 2023

8/10 Good

Franco

Stayed 1 night in Sep 2022

6/10 Okay

Andrea

Liked: Room comfort
Colazione PESSIMA
Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022

6/10 Okay

MARCELA RAQUEL

Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022

10/10 Excellent

Gianfranco

La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022

8/10 Good

Paulo T A

Bom, o estacionamento é na rua, o resto foi bom.
Stayed 1 night in May 2022

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel
Stayed 1 night in Aug 2021

4/10 Poor

Augusto

Liked: Amenities, property conditions & facilities
Stanza con una superficie ai limiti di legge, arredo datato con particolari danneggiati (appendiabiti metallico rotto), colazione da dimenticare
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Molto buona
Stayed 3 nights in Aug 2021

8/10 Good

Manfred

utes zentrales Stadthotel
Ein gutes Stadthotel zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer sind als gut zu bewerten. Reinigungsdienst musste angemahnt werden.
Stayed 6 nights in Aug 2020

4/10 Poor

Marcello

Liked: Property conditions & facilities, room comfort
Vintage
Stayed 1 night in Aug 2020

8/10 Good

Roberto, Vicenza

Albergo carino, molto vicino a tutte le attrazioni turistiche.
Stayed 1 night in Aug 2020