6/10 Okay
karen
Travelled with family
30 Jul,2024
Disliked: Cleanliness
who we dealt with were kind and extremely helpful
Our room was not the cleanest nor modern but had the basics even though our pot to cook in handle was broken, fry pan was of poor quality.
On our 3rd day the person who makes bed and empty rubbish left our door open all day, we found this upsetting as all our stuff was inside. We notified desk and they said they reported it but felt like that was the end of it......I think leaving a room door not on its latch pretty poor for the amount of money we paid to not be looked after. After this i felt pretty unsafe and asked the desk to not send anyone over to do beds or bins as trust was gone. No compensation was offered.
karen
Stayed 4 nights in Jul 2024