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Mercure Sydney Parramatta

4.5 star property
Luxury Sydney hotel in Rosehill with a 24-hour fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Sydney Parramatta

Exterior
Sports facility
Front of property – evening/night
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
The price is S$167
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Sydney Parramatta

Pool
Free WiFi
Restaurant
Air conditioning
7.6 out of 10, Good, (1001)
The price is S$177
includes taxes & fees
26 Jan - 27 Jan
Novotel Sydney Parramatta
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About the area

Map
106 Hassall Street, Rosehill, NSW, 2142

What's nearby

  • Rosehill Gardens Racecourse - 10 min walk
  • Qudos Bank Arena - 6 min drive
  • Accor Stadium - 6 min drive
  • Westmead Hospital - 7 min drive
  • Sydney Showground - 7 min drive

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬13 min walk
  • ‪Oliver Brown - ‬16 min walk
  • ‪Meraki Merchants - ‬13 min walk

About this property

Mercure Sydney Parramatta

Luxury family-friendly hotel near Westmead Hospital
Located close to Rosehill Gardens Racecourse and Qudos Bank Arena, Mercure Sydney Parramatta provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, M Restaurant and Bar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • An outdoor tennis court, self-parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and 1 meeting room
  • Concierge services, a lift and smoke-free property
Room features
All 165 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Italian, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: AUD 20 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 17 065 560 885

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

Does Mercure Sydney Parramatta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 23 Jan,2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 30 Jan,2025 start from S$167.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Sydney Parramatta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney Parramatta?

Self-parking is available for AUD 20 per night.

What time is check-in at Mercure Sydney Parramatta?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Sydney Parramatta?

Checkout is at 11 AM.

Where is Mercure Sydney Parramatta located?

This family-friendly Sydney hotel is located in the entertainment district, within 3 mi (5 km) of Rosehill Gardens Racecourse and Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 mi (10 km). Sydney Camellia Station is 7 minutes by foot and Sydney Rosehill Station is 8 minutes.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 354 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot in the area. Hotel restaurant not open on weekends
Stayed 1 night in Jan 2025

2/10 Terrible

Sharan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by someone who did not have a smile on their face, not welcoming at all and no motivation and showed he didn’t want to be there. Only way to the rooms was the lifts which took ages. Got to room which was spacious but the bathroom, although clean, was old and really needs and upgrade as does the rest of the hotel. Went for breakfast the next day, which had limited seating and limited eating options and even the options that were there tasted horrible, didn’t bother going the next day. Did not have enough staff and had to wait to ask for help from one of them and when I did get her attention finally and asked her for warm milk she flagged me off to say wait I’m busy, didn’t come back either and didn’t get what I want. When I checked out the next day, when to the front desk and the lady had food in her mouth while talking to me, most unprofessional! And she said ok nothing to pay and I had to tell her that I had parking and then she charged me for it. I booked the Mercure for the name but looking at the staff and service, so unprofessional and the condition of the hotel, I’ll think many many times before I book any Mercure again as photos can be dceeciving!
Stayed 2 nights in Jan 2025

4/10 Poor

Judith

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things were needed that had to be supplied by our own
Stayed 4 nights in Jan 2025

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Seungryeol, Larrakeyah

Stayed 3 nights in Dec 2024

10/10 Excellent

Kabindra

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good serv
Stayed 1 night in Dec 2024

2/10 Terrible

Abdifatah, Reservoir

Disliked: Staff & service, property conditions & facilities
Will not recommend at all could have stayed elsewhere if I knew it
Stayed 3 nights in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The shower had mould and the carpets were stained and in good need of a clean. The restaurant is closed on weekend and you cannot order room service. Lucky there is food options across the road. There was only 2 towels instead of 4 so had to call reception but staff brought the extra towels up straight away. For the price we paid for the room I expected more. I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for the wonderful hospitality shown by all the staff and we enjoyed the local last minute dinner options
Stayed 2 nights in Nov 2024

4/10 Poor

Genevieve

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Coming in at night and the signage and lighting for the property was so obscure that we didn’t notice it and drove straight past. The room we were allocated was right next to an elevator shaft and we heard that elevator go up and down ALL night, also there appears to be no sound proofing on the windows and on quite a busy road so the traffic noise compounded the elevator noise.
Stayed 1 night in Nov 2024

8/10 Good

Paul, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Sukritta

Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Stayed 1 night in Oct 2024

4/10 Poor

Matika

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The restaurant was great, however we woke to find bed bugs in our room.
Stayed 1 night in Oct 2024

6/10 Okay

Mitch

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms spacious. Good for families. Bathrooms very old, mould on tiles and shower curtain very bad. Had requested and confirmed direct with property x3 rooms side by side, however on checkin all rooms on separate floors.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Stayed 1 night in Sep 2024

4/10 Poor

sonia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is three star standard - no way is it 4.5 stars. Staff were lovely. But they were understaffed at breakfast so couldn’t keep up with the service. Breakfast food was good quality. But the room condition was quite frankly awful. Paint falling off the walls, mould on the bathroom tiles. Curtains looked like they were 30 year old. I booked a queen room but ended up with single beds. Room service finished at 9pm and there was only maccas or KFC to chose from for food. Fine if it had a 3 star rating. Awful for 4.5 star.
Stayed 1 night in Sep 2024

8/10 Good

Kazuyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Murali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable stay
Room was very noisy with motor noise running all night. They upgraded me to a king room but that was just 2 single beds pushed together with a gap in the middle. Sheet didn’t fit the bed and only covered 3/4 of the length. Entrance to the hotel was poorly lit and difficult to find when arriving at night.
Stayed 2 nights in Jul 2024