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"Staff were very polite and friendly. We were lucky to receive a nice upgrade. The breakfast was excellent. "

"Got a great quick check from friendly staff on reception.Was in a room on 4th floor it was very clean with tea and coffee the bathroom was also very clean.Very comfy bed great shower.Had food in the restaurant food was very good with great service.Had breakfast both days breakfast buffet was great .All in all a great stay will use again.We were visiting the Air Show for weekend."

"Great staff, always welcome every time we come."

"Quaint hotel with excellent service"

"Staff was brilliant. Very clean. Just needs a little modernisation. Food brilliant. "

"Thank you. Great staff."

"Really nice hotel, great for a short stopover and in a really nice area"

"I had a wonderful stay at the Leonardo Hotel in Cheltenham! From the moment I arrived, the staff were fantastic — incredibly friendly, welcoming, and always happy to help, which really set the tone for a relaxing visit. The hotel itself was very clean and felt safe throughout, which I really appreciated. The leisure facilities were a great bonus and added to the overall comfort of the stay. With the heatwave during my visit, I was also grateful for the number of fans provided in the room — it made a big difference and showed the hotel’s attention to guests’ comfort. All in all, a great experience with excellent service, clean and well-maintained facilities, and a warm, welcoming atmosphere. I would absolutely stay here again and highly recommend it to others! "

"Food was very average. Room was up a flight of stairs no lift. Staff were not really interested in helping at all"