The Dragon Hotel

4.0 star property
Hotel with 2 restaurants, steps from Swansea Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dragon Hotel

Front of property – evening/night
Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Bar (on property)
Private kitchen

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is S$122
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Double Room, Accessible

Highlights

Heating
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 15.00 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Suite, 1 King Bed

Highlights

Heating
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Kitchenette
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Rainfall showerhead
  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Kitchenette
Flat-screen TV
Sofa bed - twin
Blackout curtains
Private bathroom
Hairdryer
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 3 Single Beds

Highlights

Heating
Kitchenette
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Cookware/dishes/utensils
  • 15.00 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
The Kingsway, Swansea, Wales, SA1 5LS

What's nearby

  • Grand Theatre - 9 min walk - 0.8 km
  • National Waterfront Museum - 10 min walk - 0.9 km
  • Swansea Marina - 10 min walk - 0.9 km
  • Swansea.com Stadium - 4 min drive - 3.0 km
  • Swansea Beach - 10 min drive - 2.2 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Copper Bar - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Kaspa's Swansea - ‬3 min walk

About this property

The Dragon Hotel

Upscale hotel near Swansea Castle
Located close to Swansea Market and LC Swansea, The Dragon Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • Wedding services, a 24-hour front desk and 5 meeting rooms
  • A TV in reception, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 106 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • 30-inch flat-screen TVs with satellite channels
  • Kitchenettes, ovens and toasters

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Street parking available
  • Parking on site (GBP 9 per night)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 6.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Family friendly

  • In-room kitchenette
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchenette
  • Oven
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 12.50 for adults and from GBP 6.50 for children
  • Self-parking fee: GBP 9.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

Frequently asked questions

Is The Dragon Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Dragon Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Dragon Hotel on 15 Dec,2024 start from S$122.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Dragon Hotel?

Self-parking is available for GBP 9.00 per night. Limited spots are available.

What time is check-in at The Dragon Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Dragon Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Dragon Hotel located?

Located in Castle, this hotel is within a 5-minute walk of Swansea Castle and Swansea Market. LC Swansea and National Waterfront Museum are also within 10 minutes. Swansea Station is 6 minutes by foot and Swansea (WSS-Swansea Train Station) is 7 minutes.

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 273 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 134 out of 1002 reviews" "
Rating 2 - Terrible. 130 out of 1002 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel
Stayed 2 nights in Nov 2024

2/10 Terrible

Adam

Stayed 1 night in Jul 2024

6/10 Okay

Ffion

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

sian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Paris

Liked: Staff & service
We had a really good stay And the staff where amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Ian

Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Sonali Yashwant

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t pick this property. We stayed there only for few hours as we arrived very late and left very early in the morning. Except the Lobby rest of the hotel is in a desperate need of refurbishment. Room was too tiny, bed was a small double bed, carpet, curtains, walls badly stained. Door frame of most of the rooms are damaged. We do not think the bed sheet was changed from the previous guest as when we pulled the duvet the bed sheet had lots of hair and looked completely used. We had put the duvet back and slept on the duvet, thank god we carried our blankets. Pillows were dirty. Lots of dust all over. Shower had no pressure and was full of limescale, shower curtain was full of moulds. They provide 1 shower gel and 1 shampoo, tea and coffee, no other amenities. Overnight Parking is £9. AC switched off on its own at middle of night that disturbed our sleep. Our room was on 6th floor but lots of noise from outside. Please don’t stay in this hotel even if you get it for free. Terrible hotel.
Stayed 1 night in Oct 2024

8/10 Good

Brian

Travelled with partner
Liked: Amenities
Rooms a bit tired -probably time for a bit of spruce up .. worn upholstery, blown light bulbs, chipped paintwork. This said it was a pleasant stay and providing price reasonable we will be back
Stayed 1 night in Oct 2024

4/10 Poor

MATTHEW

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Remote control was stuck to the sideboard and sticky rings were present where drinks had been from previous guests. Curtain was a wooden sliding blind - one of which not in the rails. One of pillows didn’t have a pillow case on it. One of the lifts didn’t work. In general the hote was a lot uncared for and well in need of a facelift. Didn’t help that I got a £100 parking ticket for parking in their car park even though I had paid for parking and used their little machine to register at the reception. The hotel cancelled it after a few emails but never got an apology!
Stayed 1 night in Aug 2024

8/10 Good

Martin

Stayed 1 night in Sep 2024

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
I had to change rooms the first day, lights not working in corridor. Smell of disinfectant entering the room, half the lights not working in the room, stains on the carpet, marks on all the furniture, a single bed strategically place in the room to cover deep gashes on the walls. I changed rooms for a slightly better room but the carpet was dirty and the room smelt. Fittings were loose on door handles, the bathroom floor had stains and the toilet seat was broken. The chair in the room had a cloth cover which meant it was broken underneath. The wifi was intermittent and I noticed they reduced the number of towels in the room for my last evening. There was no pool even though this was advertised on my credit card review of the hotel. Only one lift was working out of two (permanently not working) meaning it was quicker to take stairs up and down (I was on the fifth floor) - carpets were all worn or stained on stairwell and corridors. I would not recommend this hotel.
Stayed 9 nights in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Staff & service, amenities
On a whole the hotel was good - breakfast especially. The room was spacious and clean but the bathroom could do with refurbishment, as could the bar, restaurant and lobby. And the lift is very small
Stayed 1 night in Sep 2024

4/10 Poor

Bradley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were great and welcoming on the front desk. Stayed here due to working and all I can say is the place really does need an uplift. Ranging from elevators, lights, floor, bedroom, showers all outdated and needs new life.
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Down town
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby and staff were great. There is only one working elevator/lift, and it’s tiny (only fits three people with no luggage. Rooms were dated, limited amenities and power jacks.
Stayed 1 night in Aug 2024

6/10 Okay

Stacey

Travelled with partner
Disliked: Staff & service, amenities
Staff were pleasant. Hotel was very tired and shabby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff friendly service and a cracking breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location in the city centre close to everything. Good room and bathroom plus friendly helpful staff. The breakfast is also very good.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Really a 1* hotel
A 1* hotel fallen far from it former glory but still marketed as 4* upscale. Awful.
Stayed 4 nights in Aug 2024