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Mercure Suzhou Jinji Lake

3.5 star property
Escape to an oasis of relaxation with round-the-clock support from our friendly front desk team. Stay connected while you unwind.

Choose dates to view prices

Photo gallery for Mercure Suzhou Jinji Lake

Exterior
Exterior
Down duvets, minibar, in-room safe, desk
Lobby
Down duvets, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is S$90
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Privilege, Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

AC Hotel by Marriott Suzhou China

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, (43)
The price is S$90
includes taxes & fees
23 Feb - 24 Feb
AC Hotel by Marriott Suzhou China
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About the area

Map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021

What's nearby

  • Gate to the East - 3 min drive
  • Jinji Lake - 3 min drive
  • Pingjiang Road - 5 min drive
  • Suzhou Museum - 6 min drive
  • Humble Administrator's Garden - 6 min drive

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪兰巴赫西餐啤酒坊 - ‬6 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Dq冰淇淋 - ‬4 min walk
  • ‪小码头海鲜烧烤 - ‬3 min walk
  • ‪海韵向阳渔港 - ‬4 min walk

About this property

Mercure Suzhou Jinji Lake

Hotel located in Suzhou Industrial Park
You can look forward to dry cleaning/laundry services, a gym and a restaurant at Mercure Suzhou Jinji Lake. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and coffee/tea in reception
  • A lift, luggage storage and smoke-free property
Room features
All 303 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 52-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

Is Mercure Suzhou Jinji Lake pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Suzhou Jinji Lake?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Mercure Suzhou Jinji Lake on 23 Feb,2025 start from S$90.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Suzhou Jinji Lake?

Self-parking is free at this property.

What time is check-in at Mercure Suzhou Jinji Lake?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Jinji Lake?

Checkout is at noon.

Where is Mercure Suzhou Jinji Lake located?

Located in Suzhou Industrial Park, this hotel is within 1 mile (2 km) of In City Shopping Mall and Gate to the East. Jinji Lake and Suzhou Center are also within 2 miles (3 km). Xinghai Square Station is 8 minutes by foot and Central Park Station is 14 minutes.

Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 68 reviews
Rating 8 - Good. 26 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Robbie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely Hotel - SHOCKINGLY POOR WI-FI
The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Excellent Let Down by Poor Internet
Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort
not recommend
I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019

8/10 Good

Masa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Stayed 2 nights in Mar 2019

8/10 Good

MIke

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lynica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. A new gem!
Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
Stayed 3 nights in Dec 2018

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
A good hotel
Stayed 1 night in Nov 2024

8/10 Good

Ting Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024

8/10 Good

YONG SIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sicheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024

10/10 Excellent

uk

Stayed 3 nights in Sep 2024

6/10 Okay

TAEJUN

Stayed 2 nights in Apr 2024

8/10 Good

TAIJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

TAIJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024

6/10 Okay

Daehyeon

Stayed 1 night in Feb 2024

10/10 Excellent

勝鴻

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好到無可挑剔
真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020

10/10 Excellent

jaeung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

HSIN-YIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

10/10 Excellent

TACHIZAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019