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InterContinental Suzhou, an IHG Hotel

5.0 star property
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Suzhou, an IHG Hotel

Minibar, in-room safe, blackout curtains, free cots/infant beds
Lobby lounge
Indoor pool
Lobby lounge
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning
The price is S$181
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom, City View (Kids Theme)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Bedroom, City View (Kids Theme)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 90 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, blackout curtains, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Jinji Lake Landmark View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Jinji Lake Landmark View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Classic Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Jinji Lake View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Jinji Lake View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Bedroom (Jinji Lake View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Landmark Lake View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Bedroom (Landmark Lake View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Minibar, in-room safe, blackout curtains, free cots/infant beds

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 120 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Jinji Lake View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 2 Single Beds (Jinji Lake View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Panoramic View)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Panoramic View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
Bathrobes
Private bathroom
  • 71 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
288 Wang Dun Road, Suzhou, Jiangsu, 215000

What's nearby

  • Jinji Lake - 2 min walk
  • Suzhou International Expo Center - 6 min walk
  • Yuanrong Times Square - 6 min walk
  • Suzhou Culture and Arts Center - 7 min walk
  • Gate to the East - 5 min drive

Getting around

  • Shidaiguangchang Station - 9 min walk
  • Suzhou Railway Station - 22 min drive
  • Hongqiao International Airport (SHA) - 72 min drive

Restaurants

  • ‪甘尼仕印度餐厅 - ‬1 min walk
  • ‪大渔铁板烧 - ‬4 min walk
  • ‪标题咖啡title Coffee - ‬1 min walk
  • ‪墨册咖啡Blackpages Cafe - ‬5 min walk
  • ‪老北门饭店 - ‬2 min walk

About this property

InterContinental Suzhou, an IHG Hotel

Luxury hotel located in Suzhou Industrial Park
Consider a stay at InterContinental Suzhou, an IHG Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to some rest and relaxation at SPA, the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A local area shuttle, ATM/banking services and multilingual staff
  • Concierge services, massage treatment rooms and luggage storage
Room features
All 427 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and hairdryers
  • 49-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (CNY 360 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 193.20 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sky Lounge
  • 大堂酒廊
  • 晋餐厅
  • 绣中餐厅
  • 里瓦地中海扒房

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Full-service spa

  • 9 treatment rooms
  • Spa open daily

Accessibility

  • Area rugs in room
  • No lift

More

  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 193.2 per person
  • Self-parking fee: CNY 360 per day
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou

Frequently asked questions

Does InterContinental Suzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at InterContinental Suzhou, an IHG Hotel?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at InterContinental Suzhou, an IHG Hotel on 26 Dec,2024 start from S$180.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Suzhou, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Suzhou, an IHG Hotel?

Self-parking is available for CNY 360 per day.

What time is check-in at InterContinental Suzhou, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Suzhou, an IHG Hotel?

Checkout is at noon.

Where is InterContinental Suzhou, an IHG Hotel located?

Located in Suzhou Industrial Park, this luxury hotel is within a 10-minute walk of Jinji Lake, Suzhou International Expo Center, and Yuanrong Times Square. Suzhou Culture and Arts Center and Suzhou Ferris Wheel are also within 15 minutes. Shidaiguangchang Station is 9 minutes by foot and Wenhuabolanzhongxin Station is 12 minutes.

InterContinental Suzhou, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 151 reviews" "
Rating 8 - Good. 36 out of 151 reviews" "
Rating 6 - Okay. 10 out of 151 reviews" "
Rating 4 - Poor. 1 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The stuff and management were great, solving problems with efficiency and courtesy. Overall, I would go back again if I were in Suzhou again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view, the room is clean, the bed is so big, room service is good.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lake view is amazing, breakfast is fabulous with lots of choice
Stayed 1 night in Jan 2020

10/10 Excellent

Colirful, SF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
Stayed 3 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, polite and professional service staff, rooms are comfort with great lake view.
Stayed 1 night in Sep 2019

10/10 Excellent

Cherry, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will be back again. This is my 2nd visit
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wonderful Hotel in Suzhou
Nice Staff & Free Upgrade
Stayed 1 night in Aug 2019

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great other than room is a smoking room, but hotel staff offered solutions
Stayed 2 nights in Jan 2018

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, improve room service only a bit
Very high standard, had some heavy polluted NYE so stayed at the hotel mostly. didn't regret it.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Very good but ...
Overall an excellent place to stay. Service was generally good except that when returning to the railway station the hotel reception sent me to wrong Suzhou station so I missed my train and had to taxi back to Shanghai!
Stayed 1 night in Nov 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Saw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever....
Very well-mannered, friendly and helpful staff, felt so great staying at this luxury hotel, strategic location and close to the beautiful Jinji Lake.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below expectation but remediate by the service
Our 1 day stay at Suzhou Intercontinental was a good one. We arrive in the afternoon and after a quick checkin we decided to have a short rest before visiting the nearby town area. Because of the great view with the lake it also come will strong sunlight especially in the afternoon and the aircon has failed to deliver the desire temperature. And what save us from lodging a complaint with the Hotel is the attitude provided by the Assistant Manager Mr. Will Ding and his service (Bringing cold drink and ice-cream).
Stayed 1 night in Jun 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robots in the Lobby! So cute!
Have stayed at this hotel several times - always a pleasure. The lake view rooms are a must - the breakfast buffet absolutely incredible and the robots in the lobby!!!!!! What can I say? I look forward to going to Suzhou just to stay there.
Stayed 2 nights in Jun 2017

6/10 Okay

Craig, Miami

Not 5 Star
Certainly not what I expected. In a great area of Suzhou but it is far from 5 star. Rooms are smallish and dated. The food was ok but not as good as other places. I travel a lot with business so I stay in plenty of hotels but this is one I won't go back too again as their are much better hotels to choose from.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
excellent

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Always good has been somewhat better in the past.
I have stayed here several times over the past few years. The rooms are getting a little worn and the lighting is much too low. Service is as good as always but the staff needs to be able to speak English better than they all do. Much too difficult to get things done even though I know they are trying hard.

4/10 Poor

marshall, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Way to bad
hotel is too old. Not worth :(((((((((((((( Staff good tho but it's not worth for 230 Cad