ALH Group, Surfers Paradise hotels

"Absolutely amazing experience. The front desk team we the nicest people I have experienced in hospitality. So accommodating to any request. Amazing spacious room. "

"Really nice hotel, well located with friendly staff. Room was spacious, clean and comfortable "

"Stunning ocean views from 31st floor. Room facilities and comfort were excellent. Breakfast was plentiful and tasty. Happy hour had discounted prices at a good level."

"Stay in a 2-bedroom Ocean suite with elderly parents. We chose the location for its proximity to shops so that they can relax and enjoy. They loved watching the sunrise from their bedroom. Staff allowed us to check in early at 2pm instead of the 3 pm. Would stay again for convenience and location."

"The room was beautiful with gorgeous sea view. There was construction going on to a high rise nearby which was a bit noisy during the day but that didn't spoil our stay. Cafe for breakfast and lunch was lovely. Trams and bus nearby. Bed was so comfortable!"

"Superb location, amazing ocean view, helpful staff."

"Very happy with our stay only thing lounge was uncomfortable and not that clean( was off white - not a good colour for an apartment.) otherwise a great place thank you!"

"Beautiful hotel right on the seafront, with very friendly and professional staff. We will be back!"

"The hotel proudly boasts a prime location, nestled among a delightful array of restaurants, each hiding its own culinary treasures that burst with flavor. Upon check-in, I encountered a firm enforcement of the 3 PM arrival time; however, I was graciously granted access to the lounge, providing a comfortable retreat while I awaited my room. The panoramic room I reserved was not only spacious but also unveiled breathtaking views of the beach, which truly elevated my stay to new heights. The executive lounge brimmed with a cozy ambiance, although it did feel somewhat snug. I can easily envision them opening the patio during the warmer months to accommodate more guests and enhance the experience further. I appreciated the thoughtful layout, featuring two distinct seating areas that fostered warmth and intimacy during the winter season. Although the quality of the food varied on certain evenings, the lounge ambassadors, especially Connor, were incredibly warm and attentive, making each encounter a pleasure. The breakfast buffet at Catch was nothing short of exceptional! For those who thrive on a high-protein diet, the abundant selection will be a delightful feast. The fitness center, while fairly standard, effectively met my needs without ever feeling overcrowded. Overall, I would eagerly return to this hotel, though I would remain mindful of the costs in comparison to other properties that might offer more contemporary amenities."