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PrimeBiz Hotel Surabaya

3.5 star property
Hotel with a full-service spa, near Al Akbar Mosque

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Photo gallery for PrimeBiz Hotel Surabaya

Front of property – evening/night
Lobby sitting area
Lobby sitting area
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 3 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 2 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 Single Futon

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

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About the area

Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235

What's nearby

  • Royal Plaza Surabaya - 5 min drive - 4.4 km
  • Surabaya Zoo - 6 min drive - 5.6 km
  • Surabaya Town Square - 6 min drive - 6.7 km
  • Tunjungan Plaza - 10 min drive - 9.3 km
  • Pakuwon Mall - 15 min drive - 12.6 km

Getting around

  • Surabaya Gubeng Station - 10 min drive
  • Jemursari Station - 17 min walk
  • Surabaya (SUB-Juanda) - 13 min drive

Restaurants

  • ‪Mang Kabayan Ketintang - ‬17 min walk
  • ‪Rawon Pak Pangat Wonokromo - ‬13 min walk
  • ‪Evie Deli - ‬2 min walk
  • ‪Rujak Cingur & Gado Gado "Depot Lina - ‬10 min walk
  • ‪Warung Wader - ‬17 min walk

About this property

PrimeBiz Hotel Surabaya

Hotel near Royal Plaza Surabaya
Located close to Al Akbar Mosque and City of Tomorrow, PrimeBiz Hotel Surabaya provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage at Sekar Arum, the on-site spa. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Multilingual staff, a 24-hour front desk and a banquet hall
Room features
All 153 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately IDR 75000 for adults and from IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is PrimeBiz Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at PrimeBiz Hotel Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at PrimeBiz Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PrimeBiz Hotel Surabaya?

Checkout is at noon.

Does PrimeBiz Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is PrimeBiz Hotel Surabaya located?

Situated near the airport, this spa hotel is 0.9 mi (1.4 km) from Al Akbar Mosque, and within 3 mi (5 km) of City of Tomorrow and Royal Plaza Surabaya. Surabaya Zoo and Surabaya Town Square are also within 6 mi (10 km). Jemursari Station is 17 minutes by foot and Kertomenanggal Station is 28 minutes.

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PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hiroshi

部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024

10/10 Excellent

saleh

excellent people and service
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2023

6/10 Okay

frederic

Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022

10/10 Excellent

Roger

Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019

10/10 Excellent

Yoriko

価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018