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HARRIS Hotel & Conventions Gubeng Surabaya

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for HARRIS Hotel & Conventions Gubeng Surabaya

Guests can relax in comfortable seating areas along the corridor, surrounded by contemporary design.
Relax in comfort with a sofa set, coffee table, and large mirror.
Guests are greeted in a distinctive reception area with a curved counter and seating area.
Enjoy meals on the deck with city views.
Relax in a comfortable seating area with a sofa and coffee table, featuring a large bed with city views.

Popular amenities

  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included
  • Breakfast available
The current price is S$45
includes taxes & fees
31 Jul - 1 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room (SMART)

1 bedroom, minibar, in-room safe, desk

Standard Room (SMART)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (HARRIS)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (HARRIS)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double or 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Dining

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Amazing Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Smart Room

1 bedroom, minibar, in-room safe, desk

Smart Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Jl. Bangka 8-18, Surabaya, East Java, 60281

What's nearby

  • Surabaya Plaza Shopping Mall - 11 min walk - 0.9 km
  • Grand City Surabaya - 14 min walk - 1.2 km
  • Tunjungan Plaza - 3 min drive - 2.0 km
  • Surabaya Zoo - 3 min drive - 3.5 km
  • Galaxy Mall - 5 min drive - 4.4 km

Getting around

  • Ngagel Station - 3 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬4 min walk
  • ‪Boncafé - ‬2 min walk
  • ‪Urban Latte - ‬6 min walk
  • ‪Ria Galeria Rumah Makan - ‬1 min walk

About this property

HARRIS Hotel & Conventions Gubeng Surabaya

Upscale family-friendly hotel near Tunjungan Plaza
A terrace, a coffee shop/cafe and a playground are just a few of the amenities provided at HARRIS Hotel & Conventions Gubeng Surabaya. Treat yourself to reflexology, a body treatment or a massage at H'Spa, the on-site spa. The on-site international cuisine restaurant, Harris Cafe, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), train station pick-up service and a gift shop
  • Luggage storage, a porter/bellboy and a 24-hour front desk
Room features
All 152 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian

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  • Parking included
  • Free WiFi
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8.6 out of 10, Excellent, 143 reviews
The price is S$47
includes taxes & fees
31 Jul - 1 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 175,000 for adults and IDR 82,500 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harris Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 7,104 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (198 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 17 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 175000 for adults and from IDR 82500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel
HARRIS Hotel & Conventions Gubeng Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng Surabaya Hotel Surabaya

Frequently asked questions

Does HARRIS Hotel & Conventions Gubeng Surabaya have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at HARRIS Hotel & Conventions Gubeng Surabaya?

As of 30 Jul, 2025, prices found for a 1-night stay for 2 adults at HARRIS Hotel & Conventions Gubeng Surabaya on 31 Jul, 2025 start from S$45.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HARRIS Hotel & Conventions Gubeng Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at HARRIS Hotel & Conventions Gubeng Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at HARRIS Hotel & Conventions Gubeng Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HARRIS Hotel & Conventions Gubeng Surabaya?

Checkout is at 11:30 AM.

Where is HARRIS Hotel & Conventions Gubeng Surabaya located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Submarine Monument, Surabaya Plaza Shopping Mall and Grand City Surabaya. Surabaya Youth Center and Sharp Bamboo Monument are also within 1 mile (2 km). Surabaya Gubeng Station is 13 minutes by foot.

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HARRIS Hotel & Conventions Gubeng Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 22 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Stayed 1 night in Apr 2025

8/10 Good

Petra

Liked: Staff & service, room comfort

Anmeldelse Harris Hotel Gubeng

Fellesområdene er veldig flotte, men selve rommet var nedslitt med vond lukt på badet og bærer preg av fuktskader. Det kom stadig små fluer ut av slukene. Sengtøyet var rent, men hadde masse gamle flekker på seg. Og man får ikke utdelt små håndklær til å tørke hendene på. Kun et stort til dusjen. Frokostbuffeten var stor og flott, og en god opplevelse! Fint bassengområdet, men med få solsenger og solen kommer bare på terrassen noen få timer pr dag. Vannet var uvanlig kaldt i bassenget. Ok trimrom, men det var for varmt der inne.
Stayed 4 nights in Jul 2024

4/10 Poor

CONCEPCION

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Lee

Stayed 3 nights in Jan 2024

2/10 Terrible

HsuanJen

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Resa

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Shuchi, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

明亮乾淨的旅館

旅館明亮色彩活潑、服務人員主動且友善。房間乾淨且冷氣夠冷。浴室花灑無法使用，洗手台有點阻塞。 清晨四點須前往機場，飯店門口隨時都有blue bird Taxi，很方便。
Stayed 1 night in May 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henny, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice and new hotel, bright colors and modern

Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay, rich variety of cuisine

my third time, looking forward to next time

8/10 Good

Urs, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Gubeng station

Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.

8/10 Good

Mama

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Happy Family Hotel

It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.

10/10 Excellent

emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable

Très bon rapport qualité prix pour cet hôtel tout confort. Il est également à proximité de la gare, ce qui est un avantage quand on doit prendre un train tôt le matin. Je recommande cet hôtel.

8/10 Good

yeonkyung, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모던한호텔

위치빼곤다좋았어요 깔끔하고,조식도괜찮았구요 직원들도친절했고 수영장도꽤나괜찮았어요

10/10 Excellent

Sara, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico! Fotos no hacen justicia

Increíble hotel. Las fotos no le hacen justicia en absoluto. La piscina es espectacular, con camas-lounge, bar, restaurante, Ping-pong... Y un campo de golf en las inmediaciones. Zona súper segura, con acceso con control de seguridad. Habitaciones espectaculares, grandes, fantástico lavabo... Te sientes como en una película. El desayuno súper bien, muy variado, y con café decente. Eso sí, al igual que en casi toda la isla, el wifi no es muy bueno, y el agua en el baño sale algo amarillenta (aunque todos aseguran que no hay ningún problema)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elena Andreea, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

good hotel with good breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Prima hotel, beste ontbijt van Java

Goed hotel. Schone kamer, fantastisch ontbijt, leuk zwembad. Personeel spreekt alleen niet zo goed engels, heb 3x moeten vragen of ze de slaapbank op wilden dekken voor onze zoon.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Not so good for tired climbers in Ramadan period

The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.

8/10 Good

Bryan, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Nice hotel rooms with lots of TV channel

My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Business stay in Harris Surabaya

The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.

8/10 Good

Boedi Desi, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip

nice, near centre city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with wonderful food.

Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort