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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with a 24-hour front desk, steps from Stratford City Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Fridge
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Free toiletries, hair dryer, towels

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Free toiletries, hair dryer, towels

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mini Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Mini Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Apartment

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout curtains
3 bedrooms
Private bathroom
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

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Lobby

Quality Inn & Conference Centre Festival

Pool
Pet-friendly
Parking included
Free WiFi
7.0 out of 10, Good, (562)
The price is S$117
includes taxes & fees
1 Dec - 2 Dec
Quality Inn & Conference Centre Festival
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About the area

Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • Stratford City Hall - 2 min walk - 0.2 km
  • Avon Theatre - 2 min walk - 0.2 km
  • Avon River - 5 min walk - 0.5 km
  • Festival Theatre - 17 min walk - 1.4 km
  • Stratford Perth Museum - 18 min walk - 1.5 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬3 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬3 min walk
  • ‪Coffee Culture - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Avon Theatre
Located close to Stratford City Hall and Studio Theatre, The Windsor Hotel by Hoco Hotels Collection provides a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Concierge services, a lift and a 24-hour front desk
  • Luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at The Windsor Hotel by Hoco Hotels Collection have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and espresso makers. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch TVs with Netflix, Hulu and streaming services
  • Digital channels, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is The Windsor Hotel by Hoco Hotels Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Windsor Hotel by Hoco Hotels Collection?

Self-parking is available for CAD 20 per night.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Windsor Hotel by Hoco Hotels Collection?

Checkout is at 11 AM. Late checkout is available for CAD 50.

Where is The Windsor Hotel by Hoco Hotels Collection located?

Situated in the entertainment district, this hotel is steps away from Stratford City Hall, Avon Theatre and Studio Theatre. Avon River and Festival Theatre are also within 1 mi (2 km). Stratford Station is 13 minutes by foot.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 208 reviews" "
Rating 8 - Good. 64 out of 208 reviews" "
Rating 6 - Okay. 30 out of 208 reviews" "
Rating 4 - Poor. 21 out of 208 reviews" "
Rating 2 - Terrible. 2 out of 208 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the fourth time I’ve stayed here. The last two have been drastic improvements. The refurbishments are obvious. The character of the bldg is somewhat respected. The staff are kind. The room is fresh. And the complimentary treats were a pleasant surprise. Love being downtown. Thank you. Will be back again.
Stayed 1 night in Nov 2024

6/10 Okay

Shauna

Travelled with family
Liked: Cleanliness, amenities
The room is what you would expect in an older building as far as size. It was clean and comfortable. But, according to the Expedia ad all rooms are queen or king. Our bed was a double. Also the ad says are room are accessible by elevator and my wife is currently using crutches. Room 221 and several others are up 12 steps after the elevator. We were told we could pay an additional $50 for an accessible room. Not cool.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Personable staff. Attention to detail.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of the proximity to the theatre and some great dining options that were walkable. We thought the location was perfect for that. The staff were terrific. The only downside for us was that the room was smaller than we expected. It would have been perfect for an overnight but we stayed for two nights so found the size to be a bit of an issue the second day.. We loved the breakfast box in the room. The bed was very comfy and we had two good night's sleep. We enjoyed our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities need updating especially toilets but I was assured that a Reno was in the future. The staff were most accommodating and friendly. Location for exploring on foot was perfect. Parking on site with a reservation or nearby and free.
Stayed 2 nights in Oct 2024

6/10 Okay

Monica

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming and efficient for this conveniently located hotel. Rooms are clean and well-appointed. Great for theater goers!
Stayed 2 nights in Oct 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly helpful. Room was fantastic. We needed 3 beds and expected to get a room with 3 beds in it, what we got was a small condo. 3 separate bedrooms full kitchen large living and dining area. It was really great. It was very spacious and quiet. The parking was very convenient too. Would stay here again anytime
Stayed 1 night in Oct 2024

8/10 Good

David Warren

Liked: Cleanliness, staff & service
The location is the best in Stratford, especially if you can secure parking in their lot. The facilities are old but reasonably comfortable. Staff was very accommodating. The experience will improve when they reopen the restaurant for breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

David, Niagara on the lake

Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old so the bathroom was very small but clean. The late afternoon snack and continental breakfast were a surprise.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Liked: Cleanliness
Where to start. It may not be the hotel’s fault, but maybe Expedia’s app, but it says there is parking. The entire reason I booked this boutique hotel was for parking. So I could walk to the theatres and then get to my car after my final show. But somewhere in the fine print (but that doesn’t really matter now?) you have to reserve that otherwise you have to haul your stuff to a local, remote public parking place covered in rocks and gravel. Yes, first world problems. But for this price? The rooms are so-so. Wild mix of modern updated things with the old remnants of the Albert hotel. You get texts asking about your stay, you get a small box of breakfast put outside your door, and they make a BIG deal about putting a small egg in your mini-fridge, but all in all, and I hate to be critical, it’s not worth the price. I think I lay more blame at Expedia’s feet than this place. But….what does it matter now.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!
Stayed 2 nights in Jul 2024

8/10 Good

Mary Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated older property in a great location!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant accommodations.
Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Staff was very friendly. Room was clean. Location was excellent.
Stayed 2 nights in Aug 2024

4/10 Poor

Joan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I requested an accessible room and was told this could be accommodated. Through there was an elevator to the 2nd floor, the room was entirely inaccessible, ie., the bathroom could not be reached using a walker; the room was too small for a walker anyway; the shower was not accessible; and there were no safety bars in the bathroom to aid in one getting up from the toilet. In addition to these hazards, water could not be drained from the bathroom sink. We were told that a plumber would come that afternoon. They apparently did come, however, by our 2nd night the water continued to back up and the pipes started to leak quite badly. Thankfully a plumber came to our room at 8:30 pm. The problems were temporarily solved but our evening was disrupted. All this being said, the hotel staff were gracious and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were messaged prior to arriving to let us know how to make our check-in easier. When we arrive, there were birthday surprises in the room for my daughter, including chocolate cake! Staff extremely friendly and helpful and even carried our luggage to the room. Check out we were surprised to find a take out breakfast delivered to our door. The bed was very comfortable, everything was very clean, and we would highly recommend to anyone!
Stayed 1 night in Jul 2024