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Au Cygne
2.0 star property

Hotel in Eschau with restaurant and bar/lounge

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Au Cygne

Front of property
Desk, free cots/infant beds, rollaway beds, free WiFi
Breakfast, lunch, dinner served; French cuisine
Reception
Free toiletries, dressing gowns, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Desk, free cots/infant beds, rollaway beds, free WiFi

Quadruple Room

Highlights

Free cots/infant beds
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Private kitchen

Double Room

Highlights

Free cots/infant beds
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, free cots/infant beds, rollaway beds, free WiFi

Single Room

Highlights

Free cots/infant beds
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Desk, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Single Beds

Highlights

Free cots/infant beds
Bathrobes
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
38 Rue De La 1re-division-blindée, Eschau, Bas-Rhin, 67114

What's nearby

  • Meinau Stadium - 10 min drive
  • Strasbourg Cathedral - 13 min drive
  • Train Station Square - 13 min drive
  • Place Kléber - 14 min drive
  • Strasbourg Christmas Market - 15 min drive

Getting around

  • Fegersheim Lipsheim Station - 4 min drive
  • Campus d'Illkirch Tram Stop - 5 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 14 min drive

Restaurants

  • ‪A l'Ange - ‬5 min drive
  • ‪Buffalo Grill - ‬4 min drive
  • ‪L'Auberge du Moulin - ‬4 min drive
  • ‪Kart Indoor Chrono - ‬5 min drive
  • ‪Casa Julia - ‬1 min walk

About this property

Au Cygne

Property highlights
At Au Cygne, you can look forward to a terrace, a garden and dry cleaning/laundry services. The on-site French cuisine restaurant, Au Cygne, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and luggage storage
  • Smoke-free property, 1 meeting room and multilingual staff
  • Free newspapers
Room features
All guest rooms at Au Cygne feature comforts, such as dressing gowns, in addition to amenities, such as free WiFi and room service.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Satellite channels, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Au Cygne

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Cygne
Au Cygne Eschau
Au Cygne Hotel
Au Cygne Hotel Eschau
Au Cygne Hotel
Au Cygne Eschau
Au Cygne Hotel Eschau

Frequently asked questions

Is Au Cygne pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees.

How much is parking at Au Cygne?

This property doesn't offer parking.

What time is check-in at Au Cygne?

Check-in start time: 2 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Au Cygne?

Checkout is at noon.

Where is Au Cygne located?

Situated in Eschau, this hotel is within 3 miles (5 km) of Strasbourg Golf Club, Golf du Fort and Kempferhof Golf Club. Museum of Chocolate Secrets is 2.8 mi (4.5 km) away.

Au Cygne Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my night
The staff were cheerful and pleasant, the room was bright and clean, and the bed was confortable. Could not ask for more. Will come back next time I visit the area.
Stayed 1 night in Aug 2017

4/10 Poor

Joy, wales

Liked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel if you speak French
There was no one on reception when we arrived. The waiter showed us to our room. The room was clean and had everything you needed. There are no tea and coffee making facilities in the room, which would have been a nice touch. The staff spoke no English and when we went to dine the menu was all in French and we had difficulty ordering food. At one point the waitress was going to walk away because we did not speak French. We felt ignored all evening and service was poor. The food was ok. Breakfast was a little better but our experience of the dining experience spoiled our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Good location to Strasbourg, Europa Park, and Switzerland.

2/10 Terrible

Patricia

Stayed 1 night in Sep 2023

6/10 Okay

Lis

Stayed 1 night in Jun 2022

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bien merci et très bonne table
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Correct pour le prix
Chambre et petit-déjeuner très corrects pour le prix proposé pour un samedi pendant la période du Marche de Noël. Attention aux chambres au-dessus de la réception où on a le droit au brouhaha du restaurant ainsi que celui de la salle de jeux juste en bas de l'escalier.
Stayed 1 night in Dec 2021

10/10 Excellent

luystemans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une journée et une soirée bien réussies
Que du bonheur. Merci à toute l'équipe. A très vite. Guy
Stayed 1 night in Dec 2021

8/10 Good

Stephane

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miam!
Les chambres sont en progrès constant. La table est fantastique! Quel régal de plats traditionnels et Alsaciens
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Déçu par l’hôtel cest un 3 étoile et on a retrouvé des chaussettes de femme sous le lit , des toiles d’araignée partout je déconseille cette hôtel
Stayed 2 nights in Aug 2020

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Dominique

Liked: Cleanliness, room comfort
Disliked: Staff & service
Absence de distributeur de savon au lavabo de la salle de bain . Peinture abimée dans la salle de bain. Sèche-cheveux défectueux . Amabilité minimum
Stayed 1 night in Jun 2019

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvelle déco et toujours une excélente table. Super!
Stayed 1 night in May 2019

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil, quelques détails un peu désuets qui ne nuisent pas au charme. Restaurant au top!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentische Unterkunft Leckeres Frühstück Für uns war es sicherlich nicht das letzte mal
Stayed 3 nights in Oct 2017

8/10 Good

sonia, torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e molto carino
Abbiamo soggiornato 3 giorni sono stati molto disponibili e cordiali ottima la colazione

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
bon séjour
bien pour une ou deux nuit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
hôtel correct , restaurant également , literie à revoir

8/10 Good

luis, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper personnel
Très bon service du personnel, c'est le plus de cet hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hôtel fantôme...mais pratique.
Hôtel facile à trouver. Heureusement qu'un client avait laissé un commentaire précisant qu'il n'y avait personne à la réception. Nous avons téléphoné, pris les clés dans le panier, puis nous sommes installés. Quand nous sommes sortis, d'autres personnes attendaient, nous leur avons dit de téléphoner... personne ne leur a répondu. Elles ont attendu une heure dans le hall!!! Pour partir, il a fallu payer. Là encore, personne... J'ai dû m'adresser au restaurant. La maison devrait laisser un livret à disposition pour les gens qui arrivent! Timides, abstenez-vous! Le petit déjeuner n'est pas inclus, ce qui rend la prestation chère pour l'accueil et l'environnement proposés. Cela dit, pour une nuit, l'hôtel est très correct. "L'accueil" n'est conçu que pour les gens de passage. C'est tout à fait satisfaisant selon le séjour recherché.