8/10 Good
Jason
Travelled with partner
4 Dec,2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort/community is very nice, well kept and the ocean area is absolutely great! Crystal clear water great for snorkeling and baking in the Curaçao sun. The room is clean and somewhat comfortable but it is owned by someone. The room had a broken safe that barely worked, no phone (owners choice) and an iron that permanently stained a shirt. Just nitpicking, it was all forgotten because the view of that daily sunset and lightning storm off in the distance was magical. The front desk staff was nice and helpful as well.
Now for the bad part. The food is just ok but the service is absolutely terrible. Slowest service we have ever experienced. It’s so slow it almost seems intentional. But let me be clear it’s not the staffs fault, IT’S MANAGEMENTS. They are poorly trained and not forced to work efficiently. So if you are reading this manager of food and beverage, get your act together!
All in all great trip but honestly not due to the resort but to the fact that Curaçao is a majestic place. If not for this fact they would have received 2 stars.
Jason
Stayed 7 nights in Nov 2024