6/10 Okay
Heather
19 Sept,2024
Liked: Cleanliness, staff & service
The West End was convenient, with a great free parking garage. The room was very clean and the bed was very comfortable. Check in was super easy and the staff was very responsive to an oversight I made during check in. Unfortunately, I didn’t get much sleep as the occupant in the room above was moving around loudly and continuously until 3am. Not sure if the occupant was excessively loud or if the building just transfers every thump and creak. The shower head was broken and the water was lukewarm and never got hot. Without the noise and cold water, my stay would have been great.
Heather
Stayed 1 night in Sep 2024