Best Western Troy Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Parking included
The current price is S$126
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Spring-water bath
Shower/bath combination
Microwave
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Jetted bath
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2020 Formosa Drive, Troy, IL, 62294

What's nearby

  • Gateway Conference Center - 10 min drive
  • Edwardsville Arts Center - 11 min drive
  • The Gardens at SIUE - 14 min drive
  • Cahokia Mounds State Historic Site - 15 min drive
  • O'Fallon Family Sports Park - 22 min drive

Getting around

  • St. Louis Gateway Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's General Store - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Hotel near Gateway Conference Center
Located close to Edwardsville Arts Center and World's Largest Catsup Bottle, Best Western Troy Hotel provides free continental breakfast, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Smoke-free property, a banquet hall and a vending machine
  • A lift, a 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 January 2025 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

Does Best Western Troy Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from January 1 2025 until January 31 2025 (completion date subject to change).

How much does it cost to stay at Best Western Troy Hotel?

As of 17 Feb,2025, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on 18 Feb,2025 start from S$125.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Troy Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Troy Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Troy Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Troy Hotel?

Checkout is at 11 AM.

Where is Best Western Troy Hotel located?

Situated in Troy, this hotel is within 9 mi (15 km) of World's Largest Catsup Bottle, Edwardsville Arts Center and Kruta Bakery. Gateway Conference Center and Splash City Family Waterpark are also within 9 mi (15 km).

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 338 out of 788 reviews
Rating 8 - Good. 265 out of 788 reviews
Rating 6 - Okay. 102 out of 788 reviews
Rating 4 - Poor. 45 out of 788 reviews
Rating 2 - Terrible. 38 out of 788 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great staff and room was immaculate.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
I liked that it was close to Cracker Barrel and it was quiet. The bed was comfortable. After driving seven hours, I was looking forward to a nice hot shower. The water was lukewarm not hot. The bedspread had stains on it. One of the towels was old and frayed on the end.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John Hayford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Dec 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have bar soap
Stayed 1 night in Dec 2024

8/10 Good

Jamie

Stayed 2 nights in Oct 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Nov 2024

2/10 Terrible

dezarae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Aaron

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

PHILLIP, VANCLEAVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

PHILLIP, VANCLEAVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, friendly staff, clean rooms.

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
"Best" Western?
Peeling, fraying wall coverings. Elevator door sticks. Pool water had a yellowish tint; looked like it needs a cleaning. Worst of all was the shower head. Appeared to have hard water mineral and dirt build-up. I've stayed at Best Western in the past. This is far from "Best".
Shower head with gross build-up.
Stayed 1 night in Oct 2024

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the pool was open early!
Stayed 1 night in Sep 2024

6/10 Okay

PHILLIP, VANCLEAVE

Fair to average accommodations, not worth cost but, when in need, any port in a storm. Nonsmoking-room smelled just smoked in, though linens were clean as was bathroom. no coffee pot or fridge in room. got good night's sleep in spite of this.
Stayed 1 night in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Everything was fine . Clean, stocked and the biscuits and gravy were wonderful...
Stayed 1 night in Sep 2024

6/10 Okay

Randal, Elkhart

Liked: Property conditions & facilities
Average, did not service room although we stayed two nights
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Comfortable bed
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Disliked: Property conditions & facilities
Dingy dirty. Did not clean room daily
Stayed 3 nights in Sep 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Staff & service
Front desk worker was rude and charged my card multiple times. Said it would be back on my card in a little while. Went back to desk hours later to inform her that isn’t how lodging works with that account and I wouldn’t have access to those funds for 30 days. When I reminded her she said it would be back on my card in a little while she said she never said that. Extremely rude!!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

Linda, Lake Havasu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in was very helpful and accommodating. Good room for what we needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the check in desk at like 10 at night was awesome! Really helped take the edge off of a long day of travel.
Stayed 2 nights in Aug 2024