6/10 Okay
Curtis
Travelled with partner
12 Nov,2024
Liked: Cleanliness, property conditions & facilities
This resort is not the relaxing mecca it is portrayed to be. First off we were placed in a handicap accessible room with an odd floor plan. With a very few exceptions, the hospitality staff seem to be listless and bored to be there. There is one large pool and it is full of 8-12 year olds throwing balls across it bothering and intruding upon the relaxtion of adults. Nothing is included in the room price, but the room. Even social events at the pool area where by fee. It's like flying Spirit Airlines. The only restaurant that served breakfast was closed half the week. This only left a mini starbucks for breakfast. A meal at the outdoor restaurant came with a can of bug spray. Biting bugs were everywhere. The shuttle service within the resort was sketchy at best, Do your research before spending $600 a night to relax here. The bright spot is that the grounds were beautifully maintained. We won't return to this resort or any other Marriott owned resort.
Curtis
Stayed 6 nights in Nov 2024