The Club Hotel and Spa

4.0 star property
Family-friendly hotel with full-service spa and steam room

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Club Hotel and Spa

Rooftop terrace
Sports facility
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Breakfast available
  • Room service
The price is S$224
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 15 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Frette Italian bed sheets
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Frette Italian bed sheets
Separate bedroom
  • 7 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Master Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Green Street, St. Helier, Jersey, JE2 4UH

What's nearby

  • King Street - 7 min walk - 0.6 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • St. Helier Town Hall - 12 min walk - 1.0 km
  • Port of Jersey - 14 min walk - 1.2 km
  • Elizabeth Castle - 16 min walk - 1.3 km

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Lamplighter - ‬8 min walk
  • ‪The Club - ‬1 min walk
  • ‪Samphire - ‬7 min walk
  • ‪Bohemia - ‬1 min walk

About this property

The Club Hotel and Spa

Upscale family-friendly hotel near Port of Jersey
At The Club Hotel and Spa, you can look forward to a terrace, a hair salon and an arcade/games room. Adventurous travellers may like the cycling at this hotel. Treat yourself to a body wrap, a facial or aromatherapy at the on-site spa. The on-site Michelin star rated fine-dining restaurant, Bohemia, offers lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free self-parking
  • English breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, express check-out and supervised childcare (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Club Hotel and Spa offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Free toiletries and hairdryers
  • Plasma TVs with satellite channels and DVD players
  • Fridges, video game consoles and electric kettles

Languages

English, French, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bohemia

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Plasma TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per day.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 to 20.00 per person
  • Airport shuttle fee: GBP 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Club Hotel St. Helier
Club St. Helier
The Club Hotel Spa
The Club Hotel and Spa Hotel
The Club Hotel and Spa St. Helier
The Club Hotel and Spa Hotel St. Helier

Frequently asked questions

Does The Club Hotel and Spa have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at The Club Hotel and Spa?

As of 28 Nov,2024, prices found for a 1-night stay for 2 adults at The Club Hotel and Spa on 30 Nov,2024 start from S$224.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Club Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Club Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Club Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Club Hotel and Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does The Club Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 25 per vehicle applies.

Where is The Club Hotel and Spa located?

This family-friendly St. Helier hotel is located near the beach, within a 15-minute walk of Howard Davis Park and Port of Jersey. Fort Regent Leisure and Entertainment Centre and Maritime Museum are also within 10 minutes.

The Club Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 472 reviews" "
Rating 8 - Good. 147 out of 472 reviews" "
Rating 6 - Okay. 22 out of 472 reviews" "
Rating 4 - Poor. 9 out of 472 reviews" "
Rating 2 - Terrible. 10 out of 472 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness
Stayed 7 nights in Aug 2024

8/10 Good

Christine

Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Small boutique hotel but more like a 4 star than 5. Spa facilities were disappointing and pool was too small as when sun came out it was only at one side of small pool so no room for more than approx 10 people. Staff were lovely and good location though.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Stayed 1 night in Aug 2024

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is the outstanding memory I have of staying at this property - the staff are marvellous in every way.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iain Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
Stayed 3 nights in Aug 2024

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Break
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't give enough praise for the hotel and the helpfulness of their amazing staff! Would definitely stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a perfect Island of Jersey
Perfect location for a small, lovely, friendly and clean hotel. Staff and service, all excellent. Room was extremely comfy, very clean and quiet. Plenty of soft, white and fluffy towels, toiletries. Clean and comfortable. Good size wardrobe and size of bed. Nothing to dislike. Would recommend. Thank you for a lovely stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff couldnt do enough foryou.
Stayed 6 nights in Jun 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Beverley

Travelled with partner
Liked: Cleanliness
Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Stayed 1 night in Jun 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good although if bought separately breakfast is expensive
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant, always cheerful, friendly and helpful. The spa facilities were never too busy for a relaxing time in the pool and saunas.
Stayed 5 nights in May 2024

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
Stayed 1 night in May 2024

10/10 Excellent

Patrick Joseph

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
Stayed 3 nights in May 2024

8/10 Good

Ophelia, Thames Ditton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
Stayed 2 nights in Apr 2024

8/10 Good

Johanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Hotel
Lovely hotel with great staff who ate very attentive. Great choice of hot and cold food for breakfast
Stayed 3 nights in Apr 2024