2/10 Terrible
Caitlan
Travelled with family and small children
25 Sept,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel due to relatively decent rating for the price/hotel caliber. I'm not clear if the property has recently deteriorated dramatically, or if there have been false reviews posted for the property.
The room absolutely reeked of old cat urine smell, for one. I get that pets are allowed, this wasn't an 'I stayed a night or two with my cat in the room' smell, it was a 'I lived for an extended period in this room with multiple cats and never cleaned their litter' smell. I've only ever encountered this in houses with several cats and overflowing uncleaned litter boxes. That's the smell that greeted us.
REALLY shady individuals hanging around outside the hotel and loud music playing until late at night.
Other than the smell, it was dirty and oddly so humid in the room the sheets were damp and I had a hard time sleeping because of the damp, sticky feeling the bed had.
ALSO NOTE: THIS HOTEL DOES NOT SERVE BREAKFAST!
One of the things I specifically look for are hotels with free breakfast, to help cut down on trip costs. I chose this hotel in part because it listed free breakfast. When we went to eat in the morning, the clerk looked at me like I was stupid when I asked where the breakfast was, and declared rudely "No breakfast! Only coffee!"
If this is the case, the hotel should NOT list free breakfast as an amenity.
We will likely not stay at any Red Roof Inns in the future as a result of this experience.
Caitlan
Stayed 1 night in Sep 2024