Spondon Holidays

Upon our arrival, the welcome felt irreverent, and the wait to get our keys much longer, with long awkward silence...when we finally did get our room number and key, we opened the door to a room that stunk and was not yet cleaned, though our arrival was well after 5 pm. Apologies were made, but the damage of first impression felt done. This being said, the hostess kindly offered us free drinks at the bar. When the room was cleaned after about a half hour, we entered to find that it still smelled quite putrid - the moldy shower curtain or old urine smell in the grout?; very dirty rug and just a general sense of discomfort in the room. Breakfast was lovely, and the waitstaff very kind. We will however choose not to return there should we ever be in Manchester again.

Great property and staff.

Stayed here a few years ago. You know what your getting and the staff are great!

Unlike other hotels the Velvet lives up to expectations and delivers what it promises. We were met by a great host and given a glass of Prosecco on check in. One of our rooms wasn’t quite what we expected but we were quickly moved to another room which exceeded expectations and our stay was amazing. We would recommend and so would our friends who we booked the other room for. Great value for money and fabulous rooms!

Great facilities very clean room