10/10 Excellent
Amber
Travelled with family
8 Jan,2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this property had an absolutely beautiful beach. The water was crystal clear and shallow far out into the ocean. The food at both restaurants was incredible! The staff was very helpful and friendly. My major complaint about this property was having no clear warning about the amount of stairs (limited accessibility for people with strollers, in wheelchairs, or with mobility issues). I have a bad knee, so I had to take things very slow, and was sore most days. I did appreciate having three hot tubs to chose from, but there were some issues with temperature control (some hot tubs were luke warm while others were scalding hot). Lastly, I called ahead to make sure there were no facility closures or construction at the hotel before arriving, and was told "everything is open except the water sports"). In reality, the spa closed the day after we arrived, which was frustrating because the spa was one of the main reasons I chose Pompano. Wish I had gotten more spa options. Otherwise, I would highly recommend staying at Pompano.
Amber
Stayed 8 nights in Dec 2024