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"Friendly staff"

"The room was smaller than I had expected for the price I paid. I was told I could store my mountain bike in storage room, but was told otherwise once I arrived at the property. So I had to bring my bike up to my room and that was a pain walking through the hotel and getting in the elevator. Overall the hotel was nice and was within walking distance from the beach, restaurants and shopping. "

"We had a great stay and will definitely be back again. Our room was spacious and clean and the staff were friendly. We did have two incidents, our first morning we were trying heading out to the lake early but valet lost our car. The night staff didn’t write down where they parked our car for the morning staff and it took over half an hour and my husband going down to the parking structure with the valet guys to find it. The second morning however; we walked out to our car pulled up before we asked for it. We didn’t call ahead or anything, we were given no explanation on why our car was brought up without us asking for it. It was 10am which is check out time so we let it go since they were clearly overwhelmed and the morning valet guys truly were so kind. Besides that, everything else was great! Thank you all for a great stay!! "

"It was a great stay. For an affordable hotel, it was decently comfy. By that, I mean the room was clean. It looked like parts of it was still being renovated or something, but it got the job done. No bugs, no stains, no drama. The beds are a bit firmer then I would have liked, I guess, but that's a growing trend with many of the hotels out there now. Their continental breakfast includes all of the typical items, including waffle makers and a mini pancake machine. Like many places in Tahoe, parking is a little tight, so try to keep that in mind when it comes to what vehicle you're driving. Too many large trucks in that parking lot can be cumbersome for others. Service was absolutely awesome. Roger and the rest of the staff behind the counter we're terrific to talk to from start to finish. They're incredibly friendly and incredibly helpful. I would absolutely go back here again in the future. "

"We enjoyed our stay"

"The valet and baggage check guys were great! They were quick personable and did a great job loading the car. I had done a lot of shopping on this trip and the bags were heavy! bags were heavythe car "

"Only stayed 1 night…nice but don’t think the $40 (w/tax) Resort fee is worth it as we weren’t there long enough to even enjoy the pool or spa facilities "

"Very family friendly environment. Great for couples or families. Loved the movies at the pool in the evenings. Rooms are very spacious. "

"My parents were in heaven "