Premier Hotels and Resorts, South Coast hotels

"It was not even close to why we expected . The rooms were very basic and not well maintained . The facilities were sub par and the staff ( with very few exceptions ) were not at all interested in assisting or being friendly . We received limited information about what to do and what the facilities were . I rarely write bad reviews but we ended up leaving half way through our stay and they were not even interested as to why . We forfeited two night ( and we had two rooms ) it was so bad . "

"No one to help take luggage up stairs aircon actually just a weak fan lacks maintenance "

"Lovely."

"We from the UK , we had a lovely family time . We had an amazing dinner at the restaurant. Breakfast was great. Enjoyed the baking treats at breakfast. Service was excellent. Staff very friendly. Definitely will be coming again with my grandkids. "

"The location and setting was perfect, very tranquil and peaceful. Enjoyed the walk around the picturesque golf course. Just what we wanted for the 4 night long weekend. Hotel, restaurant and golf club staff were very accommodating, polite, keen and very patient. However the Spa service was poor, no communication as to the treatment requirements or during the actual treatment, probably the worst massage I have had. The time period for the treatment was supposed to be 50 minutes but the masseuse left quietly after 35 minutes. Wouldn't recommend the Spa if visiting this hotel. The room was spacious and comfortable but does require some maintenance throughout. The hotel breakfast was spot on, but did have an issue with overcooked food for dinner, on the one night that we ate in the hotel restaurant, this was reported it to the head chef who assured us that the issue would be be investigated and rectified. The meals we had at the golf club house were found to be decent with no problems. Really enjoyed the facility and hotel ambience. "