Souss-Massa-Draa Resorts

"Very good hotel, what impressed me is their pro active approach, they have everything in order considering birthdays, requirements during your stay, all this without even having to ask."

"The hotel was great. The whole atmosphere was amazing. Great service from all staff especially Sharifa at the front desk and Ousama at the buffet restaurant."

"All good. Room was better than expected. The restaurant had nice food and it is walking distance to the beach! "

"Pool are fab. All inclusive food and drink options good Room had view of pool and good a/c"

"Love it"

"Great hotel in beautiful grounds. Staff are very attentive, fantastic service in all areas. Great facilities with attention to detail. They've thought of everything for a great guest experience. Would highly recommend and would definitely go again "

"Certainly, here’s a professional and well-structured rewrite of your hotel review: ⸻ The overall experience at this hotel did not meet five-star standards. The food quality was below expectations, and lunch service was delayed by over 30 minutes. Unfortunately, the male reception staff were neither welcoming nor professional. We were also overcharged by 30%, despite booking through Expedia—and our check-in was delayed. It was clear that guests booking through third-party platforms like Expedia were treated differently, even though we ended up paying more than the standard rate. While the facilities and rooms were decent, the poor customer service, unjustified overcharges, and subpar dining experience made the stay disappointing. This hotel lacks value for money, and I would not recommend it unless major improvements are made in service and guest relations."

"Lovely hotel and facilities. Friendly and welcoming staff. "

"The staff as well as the cleanliness and amenities of the hotel made our stay very comfortable and enjoyable. We had my Mum on the wheelchair and she felt so welcomed and was able to enjoy her stay very much. "