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Riversoul Design Hotel

4.5 star property
Luxury hotel connected to a shopping centre in Downtown Siem Reap with a full-service spa

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Photo gallery for Riversoul Design Hotel

Lobby
Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior detail
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Free airport shuttle
  • Pet-friendly
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Terrace Twin Suite - One way Airport Pickup

Premium bedding, minibar, in-room safe, desk

Terrace Twin Suite - One way Airport Pickup

Highlights

Garden
Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Pool View - One way Airport Pickup

Premium bedding, minibar, in-room safe, desk

Deluxe King Pool View - One way Airport Pickup

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Cabana Suite

Premium bedding, minibar, in-room safe, desk

Luxury Cabana Suite

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Pool Access - One way Airport Pickup

Premium bedding, minibar, in-room safe, desk

Suite with Pool Access - One way Airport Pickup

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hairdryer
Rainfall showerhead
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite - One way Airport Pickup

Premium bedding, minibar, in-room safe, desk

Deluxe Family Suite - One way Airport Pickup

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Rainfall showerhead
Hairdryer
2 bathrooms
  • 84 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury King Pool View - One way Airport Pickup

Premium bedding, minibar, in-room safe, desk

Luxury King Pool View - One way Airport Pickup

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Street 21, River Road Area, Wat Bo, Village, 5 3, Siem Reap, Siem Reap, 17252

What's nearby

  • Siem Reap Royal Residence - 8 min walk - 0.8 km
  • Old Market Area - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor National Museum - 14 min walk - 1.2 km
  • Angkor Night Market - 14 min walk - 1.3 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 53 min drive

Restaurants

  • ‪Chanrey Tree - ‬6 min walk
  • ‪Mekola - ‬2 min walk
  • ‪Brown Coffee And Bakery - ‬5 min walk
  • ‪Bio-Lab - ‬4 min walk
  • ‪Palate Angkor Restaurant & Bar - ‬3 min walk

About this property

Riversoul Design Hotel

Luxury family-friendly hotel near Siem Reap Royal Residence
Located close to Royal Garden and Pub Street, Riversoul Design Hotel provides free full breakfast, free airport pick-up and a rooftop terrace. Indulge in a massage, aromatherapy and reflexology at Flow Spa, the on-site spa. The on-site international cuisine restaurant, No Galar Dinner, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • A local area shuttle, express check-in and luggage storage
  • Massage treatment rooms, a 24-hour front desk and tour/ticket information
  • A lift, concierge services and a reception hall
Room features
All guest rooms at Riversoul Design Hotel feature perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, baths or showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Private gardens, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 10:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • No Galar Dinner

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 6:00 AM and noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
Up to 4 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

  • Late check-in fee: 50 per cent of room rate for check-in between 6:00 AM and noon
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riversoul Residence Hotel Siem Reap
Riversoul Siem Reap
Riversoul Design Hotel Siem Reap
Riversoul Design Siem Reap
Riversoul Design
Riversoul Residence Hotel
Riversoul Design Hotel Hotel
Riversoul Design Hotel Siem Reap
Riversoul Design Hotel Hotel Siem Reap

Frequently asked questions

Does Riversoul Design Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riversoul Design Hotel pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 4 kg per pet.

How much is parking at Riversoul Design Hotel?

Limited spots are available.

What time is check-in at Riversoul Design Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 6:00 AM to noon for a fee of 50%.

What time is check-out at Riversoul Design Hotel?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Riversoul Design Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 6 AM to 10:00 PM on request.

Where is Riversoul Design Hotel located?

This family-friendly Siem Reap hotel is located on the riverwalk, within a 10-minute walk of Royal Garden and Siem Reap Royal Residence. Old Market Area and Pub Street are also within 15 minutes.

Riversoul Design Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 113 reviews" "
Rating 8 - Good. 24 out of 113 reviews" "
Rating 6 - Okay. 7 out of 113 reviews" "
Rating 4 - Poor. 2 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very good option to stay in Siam Reap
It is a very good option to stay in Siam Reap, excellent location and rooms are spacious and clean. The restaurant was closed because there were not enough guests staying at the hotel and our room smell to cigarette smoke despite it was a non-smoking room. The hotel fix this he first day with a very effective aromatizer.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing and reasonable. The room was large and comfortable. The only thing I would give feedback on is the garbage on the street on the way to the river. It is very messy and takes away from the hotel.
Stayed 2 nights in Feb 2020

10/10 Excellent

kam sim kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The only thing that worth the prize is the location! The conditions of the villages are little bit poor, it’s not a 3 stars hotel. The staff very nice and also good breakfast.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely kept. The location is central to everything and very easy to walk around or grab a Tuk Tuk nearby. The staff and service absolutely phenomenal.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, the breakfast was a bit average
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is gorgeous and the staff couldn't be more friendly. However, the owner/management desperately needs to fix the water heater. We had no hot water the three days we were there. We were told it is solar generated. For a country that is cloudy and rainy multiple months out of the year, there should be a backup system in place. A hot water is a basic expectation of a hotel stay. Management, please fix so your staff can shine! They are great.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Staff had been very helpful, excellent service. Definitely will be back
Stayed 2 nights in Aug 2019

8/10 Good

Wai Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, had a great stay - definitely value for money. Quite well located - walkable to Pub Street and Night market. Breakfast can be improved, likewise for hot water for shower. It was lukewarm most of the time. Late, was told by the staff that the hotel use solar panel for electricity.
Stayed 3 nights in Jul 2019

8/10 Good

Doodie, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly friendly, helpful and welcoming. The hot water system is under designed. It was not a great issue due to the very hot weather. The hotel is of funky, modern design with wonderful artistic reverence to it’s local Cambodian heritage. Riversoul is on the quiet side of the river but only 500m walk to the bustling part of Siem Reap. We had a lovely stay and would certainly stay again.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, great location and a pool for those hot and humid Cambodian afternoons.
Stayed 3 nights in Apr 2019

8/10 Good

Susan, Burleigh Waters, Queensland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just on the edge of the busy part of town but very quiet. Pool was great especially the giant inflatable duck that resides there.. Nice quirky touch. Spacious family share rooms that we booked were great. Modern but with their own quirkiness in the decor and amenities. Staff at check in spike great English and helpful. Would stay again.
Stayed 4 nights in Apr 2019

10/10 Excellent

KRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Tisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels!
An exceptional hotel and definitely one of the best hotels we have stayed at!! The overall design and layout of the hotel and the room were just fantastic!! The service was excellent and all the staff were very friendly and helpful. Ms. Coco was accommodating to our requests and was always ready to answer our inquiries and provide us information. The room was spotlessly clean with very comfortable beds. The included breakfast were delicious and plentiful! I absolutely loved the small and thoughtful touches/details they provided their guests with - available mosquito spray, umbrella, etc. Definitely a hidden gem in Siem Reap!! Highly reccommended and will definitely stay here again!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
The staff was very friendly. Excellent accommodations and service was great. I will definitely stay again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer.
Excellent reception. Good communication in English. Very knowledgeable. Very friendly. Recommended great advice on sightseeing. Very comfortable room. Can’t be better!
Stayed 2 nights in Jan 2019

4/10 Poor

Lyudmila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent hotel with rotten eggs
Location of the hotel is great (just surrounding area is so-so, but safe and quiet), room was very clean, the problem is service. They have only one person in evening that speaks English, all others only learn few words. Even if you agree about something with that person, nobody know about that in the morning. I came to the hotel in the morning and ask for breakfast. For additional pay - no problem. All their breakfast choices includes meat and it is almost impossible to explain that you don't eat meat. The "nicest" thing was that breakfast had ROTTEN eggs. SO - I did not want to take another risk and for next three days I had only choice of hash brown, tomatoes and bread. Every day I struggled to get 4 small(!) pieces of hash brown instead of 2 and I waited for them for half an hour! They don't serve bottled water. They put bottles in your room, but I am in huge doubts that water is really from bottles. At the end they charge me $5 for broken glass. Considering that very decent vegetarian dinner in Siem Reap costs less then $5 - not bad business, considering that glass somehow tends to break...
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riversoul is a superior value. Contemporary design, cool bathroom, super comfortable bed, friendly staff, out of this world restaurant, and great spa massage and pool. Plus staff arranged wonderful tuk tuk driver to and from airport, and daily tours to Angkor Wat. It’s a half a block from the river and walkable to all of downtown sites.
Stayed 3 nights in Jan 2019

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and family friendly
Great location, ten minute walk to bar street. Room fantastic, beds sooooo comfortable. Very clean great for family. Pool great. Staff friendly and helpful. Highly recommended for family’s.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable and relaxing stay
We are a family with 4 adults. We booked a room for 4. The hotel reserved two rooms which are adjecent to each other with a common door, just like a suite with 2 bedrooms and two toilet, which is wonderful. The rooms are spacious. The staff are helpful, in particular Coco who gave very good suggestions about the tour options and recommendations about the restaurants.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 4 nights in Nov 2018