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Aparthotel

Koulen Hotel

4.5 star property
Luxury Siem Reap aparthotel connected to the convention centre, a quick walk to Angkor National Museum

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Photo gallery for Koulen Hotel

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
Lobby
Garden
Egyptian cotton sheets, premium bedding, down duvets
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Barbecue grill
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite Room, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets

Premier Suite Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Four-Bedroom Family Suite

Egyptian cotton sheets, premium bedding, down duvets

Four-Bedroom Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 260 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

View all photos for Premier Family Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets

Premier Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 190 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • Old Market Area - 9 min walk - 0.8 km
  • Angkor National Museum - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor Night Market - 12 min walk - 1.0 km
  • Angkor Wat - 8 min drive - 6.5 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Brown Coffee - ‬6 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪Curry Walla Siem Reap - ‬5 min walk
  • ‪J All Day Dining - ‬1 min walk

About this property

Koulen Hotel

Luxury Siem Reap aparthotel connected to the convention centre, a quick walk to Angkor National Museum
This smoke-free aparthotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a microwave and a dishwasher. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
Koulen Hotel offers 66 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Sala Cafe
  • Sala Dining

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: USD 35 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Gym
  • Health club
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Water skiing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 66 units
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Double-glazed windows
  • Electric bike charging
  • Energy-saving switches in guestrooms
  • Garden
  • Locally-owned and organised tours and activities
  • Renovated - November 2022
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

Does Koulen Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 7:00 PM.

Is Koulen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koulen Hotel?

Self-parking is free at this property.

What time is check-in at Koulen Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Koulen Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Koulen Hotel located?

This family-friendly Siem Reap aparthotel is located near the airport, within a 15-minute walk of Angkor National Museum, Pub Street and Angkor Night Market. Apsara Theatre and War Museum Cambodia are also within 3 mi (5 km).

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Koulen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 141 reviews
Rating 8 - Good. 24 out of 141 reviews
Rating 6 - Okay. 3 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 0 out of 141 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morten

Liked: Cleanliness, room comfort, communication

Nice stay for family

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great, as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel Shileen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel
Stayed 13 nights in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel and staff! I’m looking forward to a future visit!
Stayed 5 nights in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Stayed 4 nights in Mar 2024

8/10 Good

FRANS

Liked: Cleanliness, room comfort, communication

Good but not outstanding.

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Stayed 2 nights in Jul 2023

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly accommodating staff,quiet atmosphere and clean modern building. Great free breakfast buffet.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Must stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Janine

Liked: Cleanliness, room comfort, communication

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Stayed 2 nights in May 2023

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spent two nights here on a quick trip. Overall stay was nice! Food was great at the restaurant. The pool area is lovely but was disappointed that it closed at 7 pm.
Stayed 2 nights in Nov 2022

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Stayed 1 night in Sep 2024

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice service apartment feel with hotel facilities. Best of both worlds
Stayed 2 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort, communication

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everyone was awesome
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tatsuro

Liked: Cleanliness, room comfort, communication
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Stayed 3 nights in Aug 2023

10/10 Excellent

Zhong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs
Stayed 3 nights in Feb 2023

10/10 Excellent

Joel

Liked: Cleanliness, room comfort, communication

Great stay at Koulen!

I really enjoyed my stay at Koulen. The pool and courtyard were amazing. The rooms were spacious. It was like having an apartment. The staff was friendly and very attentive. It was extremely convenient to the mall across the street and the river walk.
Stayed 7 nights in Jun 2022

10/10 Excellent

Saloneer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here for a week. All of the staff is extremely friendly, helpful, and welcoming. They took care of my mother while she waited for me which is saying a lot about the staff and hotel. I loved it here so much! The property is beautiful. The food and drink are delicious. When I visit again I would definitely stay here.
Stayed 7 nights in Mar 2023

10/10 Excellent

Anne

Liked: Cleanliness, room comfort, communication
Excellent all around. June at front desk very helpful. Mr T our tuk tuk driver was great and spoke good english. Beautiful pool, very peaceful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Best hotel in Siem Reap

From start to finish the Koulen was a great experience. Great location, amazing staff, and awesome amenities. Pai and Bee were especially helpful when I needed suggestions for places to eat, drink, and explore. Will definitely be back. Thank you to the Koulen for making a good trip great!
Stayed 4 nights in Dec 2022

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Stayed 3 nights in Sep 2024

10/10 Excellent

azhanizam

Liked: Cleanliness, room comfort, communication

Amazing Hotel.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Stayed 4 nights in Jul 2023