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Angkor Era Hotel

4.5 star property
Luxury hotel connected to a shopping centre in Siem Reap with a full-service spa

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Photo gallery for Angkor Era Hotel

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Children’s play area – indoor
Lobby lounge
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite

Minibar, in-room safe, individually decorated, desk

Family Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
  • 117 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, desk

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Minibar, in-room safe, individually decorated, desk

Business Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
  • 89 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
National Road 6, Phum Khnar, Khum Chreav, Siem Reap, 17000

What's nearby

  • Angkor National Museum - 5 min drive - 5.0 km
  • Angkor Night Market - 6 min drive - 6.5 km
  • Pub Street - 6 min drive - 6.8 km
  • Old Market Area - 6 min drive - 6.8 km
  • Angkor Wat - 12 min drive - 10.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 45 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬3 min drive
  • ‪Street 27 Restaurant - ‬4 min drive
  • ‪Urban Tree Hut - ‬4 min drive
  • ‪Peace Cafe - ‬4 min drive
  • ‪Ngy Ky Restaurant - ‬3 min drive

About this property

Angkor Era Hotel

Luxury family-friendly hotel near Pub Street
Take advantage of free airport pick-up, a poolside bar and a rooftop terrace at Angkor Era Hotel. Adventurous travellers may like the cycling and horse riding at this hotel. Treat yourself to a body treatment, a massage or a body scrub at ARMARA SPA, the on-site spa. The on-site restaurant, Chenla Cafe, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free valet parking and extended parking, plus self-parking (surcharge)
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • Express check-out, babysitting (surcharge) and tour/ticket information
Room features
All 200 individually decorated rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • 21-inch plasma TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Chinese (Mandarin), English, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 10 PM at scheduled times and on request
  • Return airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 for adults and USD 3 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Terrace
  • Chenla Cafe
  • Lobby Lounge
  • Sunkist Pool Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (6,954 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: USD 31.60
  • New Year's Day (1 January) Gala Dinner per child: USD 31.60 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 6 for adults and from USD 3 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Angkor Era
Angkor Era Hotel
Angkor Era Hotel Siem Reap
Angkor Era Siem Reap
Era Angkor Hotel
Era Hotel
Angkor Era Hotel Hotel
Angkor Era Hotel Siem Reap
Angkor Era Hotel Hotel Siem Reap
Angkor Era Hotel Hotel
Angkor Era Hotel Siem Reap
Angkor Era Hotel Hotel Siem Reap

Frequently asked questions

Does Angkor Era Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Angkor Era Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Angkor Era Hotel?

Valet parking and extended parking are free at this property.

What time is check-in at Angkor Era Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Angkor Era Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Angkor Era Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 6 AM to 10 PM on request.

Where is Angkor Era Hotel located?

This family-friendly Siem Reap hotel is located near the airport, within 2 mi (3 km) of Water Park Khnar Siem Reap and Psa Leu Market. Khmer Ceramics & Fine Arts Centre and Palm Container Night Market are also within 3 miles (5 km).

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Angkor Era Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Pary

Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel ist sehr in die Jahre gekommen, jacuzzy steam und Sauna funktionierten nicht, auch nicht nach auffurderung Aufforderung. Das Hotel ist ausschließlich von Chinesen belegt und wir waren genau zur virus Zeit da. Zum Frühstück kann ich nichts sagen weil der Saal voll war mit Chinesen und ein großes Gedränge so das wir auswärts frühstücken waren. Das Zimmer war groß und sauber, allerdings hatten wir poolblick bestellt und ein anderes Zimmer bekommen. Sehr weit außerhalb aber ruhig.
Stayed 3 nights in Jan 2020

8/10 Good

jagath lal , kochi, india

Liked: Cleanliness, property conditions & facilities, room comfort

Huge resort

With a capacit of 800 tooms this us a huge resort . Nice breakfast spread and an impressive pool.
Stayed 1 night in May 2018

10/10 Excellent

seon hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

너무좋아요.모든게 완벽함.그리고 동양인이많아서 조식도 동양식이많음
Stayed 2 nights in Oct 2017

8/10 Good

submarine, 씨엠립

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조용한 호텔

조식의 다양성이 부족하며 반복되는 메뉴로 인해 만족도가 떨어지는 것 같음. 시내와 15~20분 정도 떨어져 있어 시내방문시 교통비가 추가로 소요되는 단점이 있음
Stayed 4 nights in Jan 2018

8/10 Good

sandy, 台灣

Liked: Staff & service, room comfort
飯店員工服務態度非常良好且有善，針對設施而言可能是飯店成立時間有點久了房間設施有些偏舊且燈光昏暗，距離鬧區有點遠
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アンコールエラホテル評価

時々利用しますが、朝食ブッフェが気に入っています。種類も多く美味しいです。客室は広く家具は木製で落ち着いた雰囲気で良いです。
Stayed 1 night in Aug 2017

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very good service. A little far away from markets and pub street tho.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio y lujo

Un hotel increíble. Está alejado del centro pero cuenta con una piscina espectacular y unas habitaciones perfectas. El servicio es de primera y el restaurante también está muy bueno. Lo único malo que le encontramos fue la cama que para nuestro gusto nos resultó muy dura, pero eso no cambió en nada nuestro disfrute del lugar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

エラホテル

一日二回部屋の掃除をしてくれたので、浴室はいつも清潔で、タオルも新しいものを使えて気持ち良かった。また、空港への無料送迎サービスがあったので、夜遅く到着しても安心だったし、帰りも遅い便だったけど送ってもらえるとの事で、最後まで観光を楽しむことが出来て良かった。

10/10 Excellent

YOUNGHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb staff!

I have travelled quite a bit but I have never encountered service like the one we had at Angkor Era. The staff went above and beyond with every small request. The hotel is superb, my only complaint would be that the bed was too hard.

10/10 Excellent

SHUSEI NAKAMURA, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高のスタッフと最高のおもてなし！

大きなプールがありホテルスタッフはとても親切です！遺跡や町からさほど遠くもなくレートの良い両替所やローカルマーケットも近くにあります！スマイルアンコールでは伝統的なダンスも見れますし、買い物するときの価格交渉なども行ってくれます！あなたのしたいことを伝えればスタッフは全力で全てをサポートしてくれるそんな素敵なスタッフが居ますよ！

10/10 Excellent

Aaron, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The staff was incredible and very helpful. The buffet breakfast had an ample variety of American and Asian options. The pool is the best in Siem Reap! The only slight downside is the location. It is a $4-$5 tuk tuk ride to pub street rather than the usual $2 from the closer hotels.

8/10 Good

vantha

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lekhraj

Liked: Cleanliness, staff & service, room comfort

ONLY HISTORY LOVERS

Communication with hotel staff some time becomes issue due to not upto mark understanding of common language "English". Food at Hotel for Non Veg customers does not offer any choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Big, nice, solid.

Only spent one night there, and I was there for a business meeting as well, so I didn't get to enjoy the hotel or surroundings to their fullest. However, what I did see was impressive -- very nicely done, very solid, with good food and good service. There was some god-awful construction going on when I was there. Drilling holes through walls or some such thing, which made it difficult to concentrate in the morning. But I assume that was just some passing renovations and not something chronic. I hope.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ok but tour service bad

The hotel itself was good - though quite expensive for the service provided.Tourguide service offered by the hotel was sub-standard. Besides "Here you can take photo" there were virtually no information provided. Other guide explained a lot - but his English was so bad nobody understood a word. Better book a local company - most likely better service for better price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスの行き届いた最高級ホテル

ホテルの施設、ホスピタリティ、どれをとっても素晴らしかったです。 また、中庭にあるプールは清潔感があり、 子どもだけでなく、大人やカップルにもオススメです。 遺跡を弾丸で回らない方、ホテルでの休憩を充実させたい方には最適です。 私はカンボジアによく行くのですが、こちらはリピーターです。先日50歳の母を連れて行きましたが、本当によろこんでいました。 ただ、フロントに日本語対応できる方がいないので、英語が話せないと不便です。

6/10 Okay

toshi, 京都

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

設備はよい、サービスは悪い

空港の迎えがついているのとの事だったが、迎えはなし。 １２月３１日が初日だった為かツアー客が多い為、予約したタイプの部屋がいっぱいで、ジュニアスウィートに無料で格上げ。 基本的に、郊外のホテルなので、ツアー客用になっている。 私がいた年末年始は７割強中国人ツアー客、２割韓国人ツアー客、といった感じ。 基本的に、ツアー客以外の事は不慣れで意識が低い。

6/10 Okay

D Cabana

Liked: Cleanliness, staff & service, room comfort

To far from the city.

To far from the city, you can found best deal closest. Big clean hotel, but without personality... No wi-fi in the room. The room are super clean, great pool. The breakfest was so so...