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"This is easily our favourite hotel in the world. The staff are incredibly nice and helpful. The rooms are comfortable and newly renovated. When they found out it was our 50th wedding anniversary, they upgraded us to a lovely room overlooking the river, with a balcony. Every dish we ate in the restaurants was delicious. A special nod to Anna who took such good care of us on the first evening! "

"Great stay. Reception staff very friendly and professional. Hotel was very clean and had a lovely smell when you entered through the doors. Very comfortable bed. Only downside and this is the same with all European hotels, only English speaking channels on the TV are the news. Hotel is very convenient for the train station and is only a short walk in to the old town. Would definitely recommend and would stay again if i return to Salzburg "

"Located near the Banhof, convinient public transportation. Nice rooms, friendly staff"

"Great location! Lots of shopping and restaurants neaby. The hotel bar has great drinks and atmosphere. If your too lazy to leave, they also have great quick bites. The rooms are very clean and offer excellent amenities. The biggest 5 star rating about this hotel is the staff. They are fantastic. Very helpful and really nice to talk to. We changed our reservation to leave Vienna quicker than anticipated and are so thankful we did. To be honest, I thought I was going to go home disliking Austria because of the attitudes we faced in Vienna. Super grumpy unpleasant people no matter how friendly you are to them. We get along with anyone but my patience was tested in Vienna. Salzburg and the staff here turned it all around and we will happily come back to Salzburg. You will not go wrong with the NH hotels. The only downside, that may not be a downside for some, the beds are really hard in all NH hotels. We dont like them but the rest of the hotel is why we come back. Perhaps a pillow top menu would be a great option to provide? "

"We reached the hotel well before our check in time but were able to get our room early. The room was clean and very comfortable. Everything we had to see was walkable, including the train station, tourist attractions, restaurants, etc. I would recommend the hotel to any visitors to Salzburg."