Shinozu

"The helpful friendly staff were amazing and went out of their way to help. The room was quite nice, a little small and no wardroom but it was ok for short visits. It would be nice if they had onsite The kettle and cups were in the room but no tea or coffee, you had to go to reception to get tea and ..."

"Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the ..."

"electronic door lock jammed while we were inside the room. no phone in room so couldn't call hotel staff. luckily managed contact with expedia via web chat n they called hotel to get us out n changed room. very rare case but would feel more safe if people inside room can reach staff via landline ..."