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"Great location, near the harbour and the centre of town. Lovely help yourself breakfast, with the addition of freshly made cakes in the afternoon. Handy little fridge in the room which was very quiet for sleeping. Friendly and helpful staff. No complaints whatsoever."

"Our stay was pleasant. Staff was courteous and friendly. The room was clean and spacious. Its an old building but well kept. Nothing fancy but enough for what we needed. We were out all day & went back to hotel to sleep. Walls are thin like other people mentioned, so u could hear yr next door neighbors tv. It didn't bother us, cause it was on while ours was too. There is a bar across the road so on the weekend people coming and going can be heard, but then again, we had our windows constantly open, so that could also be the case why we heard them. The hotel is aware of that & provided ear plugs which we used. Staff did our laundry when we asked them, folded it & placed it in our room. For me as someone who travels is to look for a clean & safe place, and the Scalloway hotel was that place."

"It was our first time in Shetland and from the day we arrived the staff could not have done anything more for us they went over and above to help us with places to go things to see . We arrived 5 hours early and they still let us check in so we could catch up on some sleep, Scott and Curtis are just fantastic they also go over and above to help they so friendly and happy which was nice to see and the singing was not to bad either ,The hotel is located in a very central location as there is a Chinese five minutes up the road and a chippy two minutes walk down from the hotel and a coop at the bottom of the hill , that is of course if you don’t want to eat in the hotel as the food is just as good too. I would certainly recommend this hotel."

"No probblems and our stay was great .but property needed some repair/maintenance."

"Suited our needs very well. Quite compact but this was not a problem."

"This Hotel offered excellent service, the room was perfect and we enjoyed our stay. We ate in the dining room for breakfast and dinner and both meals were of a high standard. We would definitely recommend to others to stay here if they came to the Shetlands and we would stay here again. "

"It was very nice and clean, lovely staff ,but there could have been a bit of improvement in the food "

"Excellent communication and flexibility around breakfast - thank you "

"Spacious room and good continental breakfast "