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The Thatched Cottage Inn

3.0 star property

Choose dates to view prices

Free English breakfast, a garden and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is S$171
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Laptop workspace, iron/ironing board, free WiFi

Classic Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Patio
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Daily housekeeping
Laptop workspace
High chair
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Daily housekeeping
Laptop workspace
High chair
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Daily housekeeping
Laptop workspace
High chair
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Laptop workspace, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate bedroom
Separate bath and shower
Hairdryer
Private bathroom
Daily housekeeping
Laptop workspace
High chair
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Laptop workspace, iron/ironing board, free WiFi

Executive Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Patio
Separate bedroom
Separate bath and shower
Hairdryer
Private bathroom
Daily housekeeping
Laptop workspace
High chair
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Laptop workspace, iron/ironing board, free WiFi

Family Cottage

Highlights

Patio
Separate dining area
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Separate bedroom
Private bathroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Shepton Mallet is home to The Thatched Cottage Inn. Wells & Mendip Museum and Radstock Museum are cultural highlights, and travellers looking to shop may want to visit Kilver Court and Clarks Village. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting. Visit our Shepton Mallet travel guide
Map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF

What's nearby

  • Cheddar Gorge, United Kingdom.
    Cheddar Gorge
    24 min drive - 30.0 km
  • Longleat is one of the widest Safari Parks in Europe. It's very well preserved and supplying shelter to many species. #LifeAtExpedia
    Longleat Safari and Adventure Park
    25 min drive - 29.5 km
  • Stonehenge showing building ruins and heritage elements
    Stonehenge
    52 min drive - 68.5 km
  • Kilver Court
    8 min walk - 0.7 km
  • Royal Bath and West Showground
    6 min drive - 5.4 km

Getting around

  • Castle Cary Station
    11 min drive
  • Bristol International Airport (BRS)
    41 min drive

Restaurants

  • The Cheeky Bean
    19 min walk
  • Costa Coffee
    3 min drive
  • Whitstone's
    5 min walk
  • The Thatched Cottage Inn
    1 min walk
  • Subway
    3 min drive

About this property

The Thatched Cottage Inn

Property highlights
Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Outdoor furniture, smoke-free property and meeting rooms
Room features
All guest rooms at The Thatched Cottage Inn have comforts, such as laptop-friendly workspaces, as well as
More amenities include:
  • Changing tables and highchairs
  • Bathrooms with hairdryers and shampoo
  • Patios, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

Is The Thatched Cottage Inn pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Thatched Cottage Inn?

As of 7 Mar, 2026, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on 16 Mar, 2026 start from S$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Thatched Cottage Inn?

Self-parking is free at this property.

What time is check-in at The Thatched Cottage Inn?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Thatched Cottage Inn?

Checkout is at 11:00 AM.

Where is The Thatched Cottage Inn located?

Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 miles (10 km).

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Reviews

The Thatched Cottage Inn Reviews

7.8

Good

8.8

Cleanliness

7.2

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 73 reviews
Rating 8 - Good. 19 out of 73 reviews
Rating 6 - Okay. 10 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 7 out of 73 reviews

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. The bed was so comfy. Staff happy, friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff all terrific. Nice cosy space. Walkable distance to the town
Stayed 3 nights in Oct 2025

8/10 Good

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless.Bottle of water and a few biscuits would have been good. Shower needs attention. My offer included breakfast...the hotel does not do breakfast. Any refund for this?
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Nice large room,comfy bed. But very loud central heating boiler and only cereal and toast for breakfast when booking said English breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get, clean, quiet, comfy bed,
Stayed 1 night in Sep 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money. Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly. Helpful staff

Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Family room
Bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

SATPAL

Liked: Cleanliness, staff & service, amenities
The place had literally changed management that day so unfortunately there was no cooked breakfast (only continental) until Sunday when the Chef would be in. Also the dinner menu was changed temporarily because of the sudden change in management. However, the new management and team were amazing in the service provided. Dinner was excellent and there was enough at breakfast for us to be satisfied. Rooms were spotless with plenty of tea, coffee and biscuits. Hot powerful shower with shampoo, shower gel, soap, etc provided. Comfortable bed and pillows. Dog friendly too.
Steak and Ale Pie
Room refreshments
Apple crumble
Bathroom in twin room
Stayed 1 night in Dec 2025

8/10 Good

Khatereh

Liked: Cleanliness, property conditions & facilities
I was so satisfied with bedsheets and towels cleanliness. We had a nice and comfort sleep
Stayed 1 night in Aug 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort

Value for money

No food available Monday, and toilet seat broken, but staff friendly and good value for money
Stayed 1 night in Sep 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and clean and the nights were quiet and confortable. The staff were helpful and willing to adjust checkin and checkout times without imposing extra charges. Restaurant times were limited, 1 hour for breakfast and no evening meal served Sunday night. Breakfast is included in the price, though the selection of food on offer for breakfast is a lot less than you would find at, say, premier inn. So, in short, it is a small independent hotel and that has pros and cons.
Stayed 2 nights in Sep 2025

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean.
Stayed 1 night in Sep 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering.
Stayed 2 nights in Oct 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Its a bad review due to the poor staffing circumstances. We booked two nights B&B a few weeks ago. We arrived to be told the hotel had been bought the week before. A manager was down from London to oversee for the weekend. Our room was very nice and we had food on Saturday evening from a very limited menu completely different to the one we were expecting, which was very nice. We got up to a nice breakfast. We had to explain that we were not paying for it as we were staying bed and B&B. There was no breakfast menu, and the lady had started 2 days before. We had to ask for juice which she provided unsure what to do. We went out for the day to a Christmas market and Frome. We returned to the hotel at 6pm completlely closed and in darkness. All staff had left and we were unsure if we were the only one's there. We heard music from one other room so, assumed it was a staff member or another guest? We wanted food, so had tyo leave again to find somewhere. Luckily there was a chip shop down the road. We awoke to no breakfast. No staff. The other room were guests too on the way out. We agreed to leave after them and locked the front door. We posted the keys in a letterbox and left to look for breakfast. All staff had left at 3pm and no more were returning until Wednesday. Why did no one tell us in the morning? I've never had to close up my own hotel after visiting!!
Stayed 2 nights in Nov 2025

4/10 Poor

Tarana

Liked: Cleanliness
On arrival we could not check in due to no Internet connection... Not that big of a place, so why not have written back up.. Only one draught beer. Perfunctory selection of Gin.. Not a lot of choice in liqueur.. No fresh orange. It was a cold evening, 3°C...No heating in the bedroom. This was the night before my husband's operation, we were tired on arrival and by this time we just wanted to go to bed. On my return after dropping my husband at hospital the heating was still not on. On leaving to visit my husband I asked if someone could check the heating, plenty of hot water, just no heat. Young gentleman behind bar said he would look into it... On return, key was given back to me, I asked about heating, was it fixed? No we are going to give you a portable heater???? So not put it in for my return! A shame, staff are pleasant, actual place could be so good, lots of character but lacks the essential everyday needs for customers.
Stayed 2 nights in Feb 2026

8/10 Good

Alan

Very welcoming. Room clean. Bed very comfortable. Good parking. Very dog friendly except there is nowhere to walk them. Breakfast disappointing as no hot drink with continental and no offer of more toast. Bathroom clean but somewhat dated.
Stayed 1 night in Nov 2025