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The Crossways

5.0 star property
Luxury inn with free breakfast and restaurant

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Photo gallery for The Crossways

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Living area
Living area
Restaurant
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Rainfall showerhead
Private bathroom
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Jetted bath
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Separate bath and shower
Deep-soaking bath
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Bishop's Palace - 10 min drive - 6.4 km
  • Wells Cathedral - 11 min drive - 7.1 km
  • Glastonbury Tor - 13 min drive - 11.1 km
  • Glastonbury Abbey - 15 min drive - 12.4 km
  • Wookey Hole Caves - 18 min drive - 11.5 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪Cider Bus - ‬10 min drive
  • ‪The Apple Tree Inn - ‬5 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪The Quarter Jack - ‬10 min drive
  • ‪Fosso Lounge - ‬11 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • 4 meeting rooms, concierge services and barbecues
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at The Crossways include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English

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Exterior

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9.4 out of 10, Exceptional, 19 reviews
The price is S$236
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Crossways?

Self-parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Checkout is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 478 reviews
Rating 8 - Good. 142 out of 478 reviews
Rating 6 - Okay. 41 out of 478 reviews
Rating 4 - Poor. 15 out of 478 reviews
Rating 2 - Terrible. 11 out of 478 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and food was great
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Rizvana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a village like area.
Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Crossways Hotel

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Country stay

Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Stayed 3 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing required to make the stay better. Even did our laundry.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Stayed 1 night in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024

8/10 Good

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for the honeymoon suite but was given a different less special room without explanation.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, easy parking, room was clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovley place. Relaxing night away
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely return!

What a fantastic hotel. A real find! Very impressed with the rooms, lovely bar area, food was delicious, both evening meal and breakfast, the staff were great too.
Room
Bathroom
View
External
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Stayed 1 night in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel only issue is the door to the room rattles every time the door in the hallway is opened
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The genuine welcome and helpfulness of all the staff, from front desk to cleaning team, was excellent throughout our stay, thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Spent 2 nights here on a short break. Lovely hotel really comfortable bed. Good breakfast. We ate here in the evenings as well and had great food at reasonable prices each time. Would definitely recommend it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Sallyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

We had an extremely comfortable stay. Room was very spacious including a huge bathroom with both a bath and walk in shower. Food was delicious especially the breakfast. Highly recommend.
4 poster room 122.
Stayed 2 nights in Sep 2024