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Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

3.0 star property
Hotel connected to the convention centre in Pudong with free parking

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Photo gallery for Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

Lobby
Exterior
Living room
Desk, blackout curtains, rollaway beds, free WiFi
Interior

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Desk, blackout curtains, rollaway beds, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room

Room amenity

Executive Double Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Desk, blackout curtains, rollaway beds, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
TV
Renovated in 2015
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room (Hourly room Stay 8am-6pm)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Suite

Living room

Business Suite

Highlights

Air conditioning
TV
Renovated in 2015
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No. 1478 Huaxia East Road, Pudong New District, Shanghai, Shanghai, 200120

What's nearby

  • Chuansha Park - 16 min walk
  • Shanghai Disneyland© - 8 min drive
  • Shanghai Zhangjiang Hi-Tech Park - 10 min drive
  • Shanghai New International Expo Centre - 17 min drive
  • The Bund - 23 min drive

Getting around

  • East Huaxia Road Station - 3 min drive
  • Shanghai South Railway Station - 26 min drive
  • Pudong International Airport (PVG) - 16 min drive

Restaurants

  • ‪Starbucks (星巴克) - ‬7 min walk
  • ‪鲜芋仙 - ‬9 min walk
  • ‪Pankoo釜山料理 - ‬8 min walk
  • ‪肯德基 - ‬13 min walk
  • ‪新亚大包 - ‬6 min walk

About this property

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)

Hotel near Shanghai Disneyland©
Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) provides amenities, such as a 24-hour business centre and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and free newspapers
  • A 24-hour front desk, tour/ticket information and luggage storage
Room features
All 117 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On the riverwalk

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: CNY 30 per room
  • Rollaway bed fee: CNY 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Self-parking is free at this property.

What time is check-in at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Check-in start time: 2 PM; check-in end time: 4 AM.

What time is check-out at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)?

Checkout is at 2 PM.

Does Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 30 per room applies.

Where is Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) located?

Located in Pudong, this hotel is within 1 mile (2 km) of Huang Yanpei's Former Residence and Chuansha Park. Huaxia Culture Park is 1.8 mi (2.8 km) away. Chuansha Station is 23 minutes by foot.

Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 12 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Andy, Southern California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother to stay here!
Room was in terrible condition. Carpet had stains all over and the shower was full of mold and mildew. Nobody on the staff spoke English so hard to communicate. Also arranged with the hotel for a shuttle bus to the airport the next morning that did not show up.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
For One Night.
Hotel is comfortable for one night. Room and bed cozy- good bathroom- Staff rather perfunctory-no smiles. No dining room-had to walk outside behind hotel searching for a place to eat( this at night and raining). Main observation this hotel is NOT close to the airport it was a good 20 minute drive.There was shuttle to airport.

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again.
Not the best choice.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So-So
The non-smoking room had an ashtray and smelled like cigarettes. The curtains let in too much light, and some local vendor was loudly playing music at 8 a.m. There was no coffee powder in the room. The Wifi was good, and the airport express was great. But, the complimentary breakfast had little choices which were not hot anymore.

6/10 Okay

Mark, Washington

Disliked: Cleanliness, property conditions & facilities
Vienna International, Shanghai
The hotel doesn't have a restaurant but does offer a Chinese style breakfast. The bus to the airport is charged at 20 rmb per person or 40 rmb for a family and good value. The hotel is ok for an overnight stay but not for a holiday.

6/10 Okay

Wendy , Maryland

Close to the metro and grocery stores.
The carpets are old, there are stains in the carpets. It is noisy even all windows are closed. Need to pay 30 RMB for the ride to the airport. But you can also take metro to the airport if you can carry your luggage.

2/10 Terrible

NeverStayHere

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy room. Uneatable gross breakfast
Dirty filthy rooms. Breakfast is uneatable. Location is not good. Shuttles are not reliable.

4/10 Poor

Bob, Orlando. FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The carpet in the room was in need of a serious cleaning. We were given a smoking room and they tried to charge us for breakfast and airport shuttle when it was included in the price. Got the smoking room change and the second room was just as bad as the first. The staff was provided with the free breakfast and shuttle information but still tried to charge us. Even though it says Pudong Airport the hotel is more than 30 minutes from the airport. The breakfast was nothing but noodle and veggies in various forms, cold and of poor taste. Coffee was watered down. Make sure you bring flip flops because you don't know what you will get between your toes from the collection of food and drink ground into the carpet. The towels were ready for the rag pile. Have to say something good THE SHEETS WERE CLEAN.

4/10 Poor

Jan, Prague

Disliked: Staff & service
Good for a quick lay-over night.
Late arrivel, room was OK, maybe the air-conditioning has a lowered performance and no air conditioning on floors. The communication with staff was not easy (bad English).

10/10 Excellent

Marty, Okinawa Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Rooms were clean and comfortable, Staff was very nice and helpful. Airport shuttle was very accommodating. Internet connection was very good. No real complaints to think of.

8/10 Good

Marty, Okinawa, Japan

Liked: Cleanliness, staff & service, room comfort
Nice and comfortable.
Had some trouble coordinating the airport shuttle, but he was there and took care of us. Rooms were nice enough, clean but well used. Comfortable, the hotel staff were very nice and accommodating. Some English, enough to get us what we needed. Breakfast was typical, and slightly beyond expected. Internet worked very well.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near Pudong airport
There was a bit of a language barrier when checking in but we both managed to talk via translation apps which amused me. Staff were just willing to help as much as possible despite this which was great. The room was excellent, modern and very comfy. The hotel can arrange a taxi to take you to the airport for a small fee. The hotel is also situated only a short walk from a metro station.

4/10 Poor

Gary, B

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Unclean hotel, far from the airport and Disney.
On our furst day there, they called us an illegal taxi who kept telling us to hurry and pay him first, or the cops would get him, and then he dropped us off half a mile from our final destination and told us to walk. He charged us 100 for the trip from the hotel to Disney. They also did not offer a free airport shuttle as advertised, which cost us a lot of money. They have a health rating posted on the wall by the check in desk as a "D" out of an A-F rating scale, which is below standard quality. No one spoke English, and it was very difficult to communicate. Very far from the airport and Shanghai Disney also. The breakfast was terrible, and the staff who worked there had their children playing and eating in the breakfast area with the guests. Two of the children kept taking food, biting it and putting it back on the trays that were served to the guests. Very unsanitary conditions. The lobby is beautiful, so we expected good quality, but this hotel definitely did not meet expectations.

6/10 Okay

Joe, Florida

Liked: Cleanliness, staff & service, room comfort
The room was fine
Though somewhat small, the room was fine and clean. Some rooms face a highway and can be a bit noisy. The staff speaks almost no English. I can speak enough Chinese to get by, so I had no problem. The restaurant serves just Chinese food. And the complimentary breakfast was just ok. The hotel provides transportation to Shanghai Pudong Airport for a price. During regular hours, a scheduled, 10-minute ride to the airport cost me RMB30. Another time, an unscheduled ride to the airport at night cost me RMB70, which was ok. A driver is on call, I gathered. Around the corner from the hotel was a small grocery story. Besides that, not much nearby. (RMB6.65 = US$1.)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel staff
We arranged to be picked up by the hotel from the airport for 120 yuan. It is not complimentary. They were to be waiting for us with a sign, but they were not there. After being about 1.5 hours large, the guy who was supposed to meet us showed up, but instead of greeting us, he turns his back on us and starts talking on his cell phone. After several phone calls and another hour later (we tried to get his attention, but he would throw one hand up and continue talking). He finally takes us downstairs to go to the hotel. We get to the hotel and we had pre-paid for 2 rooms, it is 6:15 pm by this time. The staff only had one room ready and said it would take another 1/2 hour to ready the second room! We had scheduled an excursion in Shanghai and lost all of our money for it due to the incompetence of this hotel. The carpets are all stained up and no one speaks any English. I wouldn't mind that but they were not even willing to try to understand us and the incompetence was just mind blowing.

6/10 Okay

fahad, KARACHI, PAKISTAN

Disliked: Staff & service, property conditions & facilities
SO SO
EXPECTED PROBLEM FACED, NO ENGLISH SPEAKING PERSON ON THE RECEPTION AND NO COMPLIMENTARY PICK AND DROP TO HOTEL WHICH IS NORMALLY AVAILABLE ON NEAR AIRPORT HOTELS.

8/10 Good

joe, Hawaii

Liked: Cleanliness, property conditions & facilities, room comfort
rainy day in Shanghai
Nothing very close. Wanting to eat I walked over a mile in order to find something worth ordering.

4/10 Poor

arto, canada

Disliked: Cleanliness, property conditions & facilities, room comfort
shanghai
Bed sheet was stained

10/10 Excellent

Zoran, Chicago,IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very friendly and helpful staff
I stayed at this hotel during a layover in Shanghai. I do not speak a word of Chinese, but the staff was great in making my staff relaxing and enjoyable.

8/10 Good

Joseph, Toronto Ontario

Liked: Cleanliness, property conditions & facilities, room comfort
Budget price but nice hotel
Budget price but a nice hotel, it was clean and very comfortable, the staff did not speak much English but we did communicate, and they were very friendly. We will definitely stay here again. Transportation to downtown Shanghai was great, we took the metro to the market before we left, and it was very easy, but we found out the hard way, that the number 2 line stops and you have to switch platform sides to continue, which was a little confusing. But the hotel was worth the stop for one day, we plan to stay longer next time

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
เลือกเพราะมีรถรับ ตลอดคืน แต่ต้องพูดภาษาจีนเป็นด้วย ได้แค่นอน ตื่นมากินอาหารเช้า ตกใจไม่มีรถไปส่งสนามบิน ต้องเสียค่าแทกซี่ไปสถานนีรถไฟเอง แถมรอบๆโรงแรมไม่มีอะไรเลย อยู่เลียบด่วน อะไรเทือกนั้น ไม่แนะนำไปพัก เวียนนาอีกโรง ถึงจะสดวก

6/10 Okay

kenneth

Stayed 3 nights in Jan 2018

2/10 Terrible

Pedro pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal por hoteles.com
Llegamos a la 1 de la mañana, y me dijieron q la reservacion no existia y que no tenian cuartos, les mostre mi reservacion e hicieron caso omiso, solo me buscaron un taxi para que fuera a otro hotel.
Stayed 1 night in Jul 2017

8/10 Good

Jung sim

Liked: Property conditions & facilities, room comfort
대중교통 편한 호텔
5분 거리안에 지하철이 있어 매우 좋음 시설 만족 훙차오공항 전철로 1시간30분거리 푸동공항 30분 정도

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
各个方面都很好，只是隔音不太好，其他的都很满意，希望酒店以后能配睡衣。服务也挺好的，非常满意，很满意